on 01-13-2011 1:58 PM
Dear Gurus -
I am getting error message 'Credit memos already exist for item 000010: 1 PC' when trying to create a return order against a standard order for which I have already created a credit memo request.
Following are the detailed steps:
1) Created a standard Order
2) Created a Delivery and Transfer and Posted the Goods Issue
3) Created a Billing Doc
4) Created a Credit Memo request against standard order for Qty '1'
5) Removed Billing Block and released the credit memo request
6) Created a Credit memo
Now when I try to create a return (Order type 'RE') for the same standard order; I get following error message
'Credit memos already exist for item 000010: 1 PC'
Can any one guide me how can I resolve this issue?
Thanks!
Team...
Could you pls help in getting the above problem solved that i am encountering.
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See if the solution in OSS Note 864174 helps.
Thanks
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What was the original despatched quantity ?? It should have been more than 1 in which case, system wont give this message.
Also for your credit memo, you would be having a separate item category. So go to VOV7, select that item category and untick the box for "Sched.Line Allowed".
Now retry your process and update the forum.
thanks
G. Lakshmipathi
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