on 01-13-2011 2:46 AM
Experts, recently few of the role owners have left the company and we have new owners in their place. All the requests are still going to the old owners for approval. Each of them own about 100s of roles. Is it only possible change ownership to the roles one at a time or is there a much more efficient way of doing this? If so, please guide on the procedure. Awaiting your expert advice.
Thank you.
Agree with above comments. But they are actual for further requests. As I understood you are trying to confirm hanged requests too, am I right?
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The best way to do it in your case would be to reimport using a file as said earlier. But we have seen that after a role owner change the old requests still remain in the old role owner's queue and we need to reroute them inidvidually from Request ->Administration. If there is a better way to do that, I'd like to know.
HI,
you can change all the owners by uploading a flat file with the new owners.
Thanks
Mani
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Hello!
Yes, it's possbile in two ways (IMHO)
1) goto administration and reroute request to certain approver
2) delegate (via administration) approval rights from one approver to another
Regards,
Artem Ivashkin
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