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SAP Solution Man 7 EHP 1 Install Error

former_member206661
Participant
0 Kudos

Hi,

I have begun my SAP Solution Man install using SAPinst and it has errored at the point of Phase 2 of 44 creating users for SAP system.

Error Message:

An error occurred while processing option SAP Solution Manager 7.0 EhP1 > SAP Systems > MS SQL Server > Central System > Central System. You can now:

Choose Retry to repeat the current step.

Choose View Log to get more information about the error.

Stop the option and continue with it later.

Log files are written to D:\Program Files/sapinst_instdir/SOLMAN/SYSTEM/MSS/CENTRAL/AS.

Looking at the log files it seems to indicate that the failure is to do with the password for a SAP user it is setting up and the password fails the policy?

TRACE 2011-01-12 10:46:05.338 [synxcuser.cpp:847]

CSyUserImpl::addToOS(const CUserData& data, ISyProgressObserver* )

m_pADsUser->SetInfo() failed: The password does not meet the password policy requirements. Check the minimum password length, password complexity and password history requirements.

TRACE 2011-01-12 10:46:05.338 [synxcuser.cpp:852]

CSyUserImpl::addToOS(const CUserData& data, ISyProgressObserver* )

m_pADsUser->GetInfo() failed: error code = 2147504137

WARNING[E] 2011-01-12 10:46:05.338 [synxcuser.cpp:920]

CSyUserImpl::addToOS(const CUserData& data, ISyProgressObserver* )

FSL-01002 Unable to create account solman-a\SAPServiceC01. HRESULT=0x80005009

TRACE 2011-01-12 10:46:05.478 [iaxxejsbas.hpp:408]

handleException<ESyException>()

Converting exception into JS Exception ESyException.

TRACE 2011-01-12 10:46:05.478

Function setMessageIdOfExceptionMessage: modlib.jslib.caughtException

WARNING[E] 2011-01-12 10:46:05.478

CJSlibModule::writeError_impl()

MUT-03025 Caught ESyException in Modulecall: ESAPinstException: error text undefined.

TRACE 2011-01-12 10:46:05.494 [iaxxejsbas.hpp:483]

EJS_Base::dispatchFunctionCall()

JS Callback has thrown unknown exception. Rethrowing.

ERROR 2011-01-12 10:46:05.510 [sixxcstepexecute.cpp:950]

FCO-00011 The step createAccounts with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_Users_Create_Do|ind|ind|ind|ind|5|0|createAccounts was executed with status ERROR .

TRACE 2011-01-12 10:46:05.525 [iaxxgenimp.cpp:752]

CGuiEngineImp::showMessageBox

<html> <head> </head> <body> <p> An error occurred while processing option SAP Solution Manager 7.0 EhP1 > SAP Systems > MS SQL Server > Central System > Central System. You can now: </p> <ul> <li> Choose <i>Retry</i> to repeat the current step. </li> <li> Choose <i>View Log</i> to get more information about the error. </li> <li> Stop the option and continue with it later. </li> </ul> <p> Log files are written to D:\Program Files/sapinst_instdir/SOLMAN/SYSTEM/MSS/CENTRAL/AS. </p> </body></html>

TRACE 2011-01-12 10:46:05.525 [iaxxgenimp.cpp:1255]

CGuiEngineImp::acceptAnswerForBlockingRequest

Waiting for an answer from GUI

Can anybody throw any light on how to get around this, or am i missing something with this 'Waiting for Answer to GUI'?

Many thanks

Howard Stiles

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

The password does not meet the password policy requirements. Check the minimum password length, password complexity and password history requirements.

Start your installation again and enter a password that is valid to the system you are working on.. So it could be that your current password (master password during the installation) was too short, or needed some special characters etc.

Kind regards,

Mark

former_member206661
Participant
0 Kudos

thanks for the tip Mark.

I stopped the install and changed the master password to be more complex and its now ticked on to task 3 of 44, so only 41 to go!

Regards

Howard Stiles

Former Member
0 Kudos

The password does not meet the password policy requirements. Check the minimum password length, password complexity and password history requirements.

Howard,

no need to stop installation and try again.

just disable window servers password complexity policy and retry. It will work.

Regards,

Amar.

Former Member
0 Kudos

Nice hint, thanks

Answers (0)