some additional questions

[Former Member]

Hello!

I have some additional questions about XI.

Are these technical support offerings supported by XI or not?

a) Training material for salespeople and administrators (videos, workbooks, etc…)

b) Training classes at customer site or vendor site? Please supply a detailed list and description of those classes.

c) Defined strategy for making future enhancements, including alignment with HP-UX verions, Microsoft Windows Server versions, and Oracle or Microsoft Database version

d) Defined process for how you handle system problems, problem escalation policies and procedures.

Thank you!

Regards!

[moorthy]

Hi,

<i>a) Training material for salespeople and administrators (videos, workbooks, etc…)</i>

>>>You can contact SAP Sales Team on this. If you purchase XI, then they give more help

<i>b) Training classes at customer site or vendor site? Please supply a detailed list and description of those classes.</i>

>>>as the above. If you contact SAP sales, then they will give more info

Other questions are dependent on the Business Requirements.

Regards,

Moorthy