Stop order acknowledgment for Sales order which are re-opened.

[Former Member]

Hi,

I have a situation wherein a sales order is re-opened for correction after all setllement was done for the order.This re-openeing is causing sales orderacknowledgment to re-trigger.

Obviously , we dont want to sent an acknowledgment where order was invoice and closed in past. How do I achieve this

Appreciate responses and ideas!!

Kind Regards,

Sumit Katyal

[Shiva_Ram]

Check in t.code VV12, for the output type, set the dispatch time as 3 and check again.

I assume currently it is set with value 4.

Regards,

[Former Member]

You can add a requirement routine to the output determination to check the the order is not delivered. I.e. if the order is delivered, do not issue the output type.