Mobile Client --> Laptop --> New User not created

[Former Member]

Dear All,

i Have installed the Mobile client for laptop , once it opens up it asks for username and password.I was said in forum to create new user if logged in first time.So i clicked " new User" but after clicking it is not navigating further.

Should i configure any settings before log in (i.e) in perefrence link?

My understanding is if i press create new user it will create user in local DB (MAXDB) and then prompt for me login.

Is anything wrong ?? If i click " new user" it is not promting further.

Kindly post u r views

Thanks

[Former Member]

Hi ,

On click of "New User" button it should open a very similar screen having three input fields: Userid., password and confirmation. Once you fill these input boxes and save it will create a user for you.next time you open a client, use this userid and password to login.

P.S. : User ID should be the same as that of the DOE server you are going to connect with.

Thanks & Regards

Shweta Soni

[Former Member]

Hi Exactly tats wat am excpecting but it is not prompting for the next screen , i have captured in trace below error any idea wats it

12.01. 10:35:08.512 TRC: Active trace keys reset

1. ERROR #############################

12.01. 10:35:13.812 ERROR: GuiClassDescriptor.invoke(): com.sap.platin.wdp.session.WdpSession.endUpdate() parameters []

1. ERROR #############################

2. ERROR #############################

12.01. 10:35:13.813 ERROR: GuiAutomationCall.invoke: method invocation failed: com.sap.platin.wdp.session.WdpSession;endUpdate;com.sap.platin.wdp.dmgr.BindingKey$ParseError: Error parsing binding key

12.01. 10:35:13.813 ERROR: Binding key : [BCOC.LogonView.0.0]

12.01. 10:35:13.813 ERROR: Error position : BCOC.LogonView.0.[0]

12.01. 10:35:13.813 ERROR: Parse error : Doubled element indices

12.01. 10:35:13.814 ERROR: com.sap.platin.wdp.dmgr.BindingKey$ParseError: Error parsing binding key

Binding key : [BCOC.LogonView.0.0]

Error position : BCOC.LogonView.0.[0]

Parse error : Doubled element indices

12.01. 10:35:13.814 ERROR: at com.sap.platin.wdp.dmgr.BindingKey.handleParseError(BindingKey.java:553)

12.01. 10:35:13.814 ERROR: at com.sap.platin.wdp.dmgr.BindingKey.parse(BindingKey.java:604)

12.01. 10:35:13.814 ERROR: at com.sap.platin.wdp.dmgr.BindingKey.<init>(BindingKey.java:51)

12.01. 10:35:13.814 ERROR: at com.sap.platin.wdp.dmgr.ElementKey.<init>(ElementKey.java:18)

12.01. 10:35:13.814 ERROR: at com.sap.platin.wdp.mgr.WdpAutomationManager$ViewHandler.handleInvoke(WdpAutomationManager.java:383)

12.01. 10:35:13.814 ERROR: at com.sap.platin.wdp.mgr.WdpAutomationManager.handleInvokeNode(WdpAutomationManager.java:222)

12.01. 10:35:13.814 ERROR: at com.sap.platin.wdp.mgr.WdpAutomationManager.setupFromXML(WdpAutomationManager.java:143)

12.01. 10:35:13.814 ERROR: at com.sap.platin.wdp.mgr.WdpAutomationManager.processXMLNode(WdpAutomationManager.java:115)

12.01. 10:35:13.814 ERROR: at com.sap.platin.wdp.session.WdpSession.endUpdate(WdpSession.java:1137)

12.01. 10:35:13.814 ERROR: at sun.reflect.GeneratedMethodAccessor14.invoke(Unknown Source)

12.01. 10:35:13.814 ERROR: at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

12.01. 10:35:13.814 ERROR: at java.lang.reflect.Method.invoke(Unknown Source)

12.01. 10:35:13.814 ERROR: at com.sap.platin.base.automation.GuiClassDescriptor.invoke(GuiClassDescriptor.java:180)

12.01. 10:35:13.814 ERROR: at com.sap.platin.base.automation.GuiAutomationDispatcher.invoke(GuiAutomationDispatcher.java:462)

12.01. 10:35:13.814 ERROR: at com.sap.platin.base.automation.GuiAutomationCall.invoke(GuiAutomationCall.java:167)

12.01. 10:35:13.814 ERROR: at com.sap.platin.base.automation.GuiAutomationProcessor.processAutomationCallList(GuiAutomationProcessor.java:191)

12.01. 10:35:13.814 ERROR: at com.sap.platin.base.automation.GuiAutomationProcessor.processDataFromServer(GuiAutomationProcessor.java:154)

12.01. 10:35:13.814 ERROR: at com.sap.platin.base.automation.GuiAutomationProcessor.handleDataFromServer(GuiAutomationProcessor.java:69)

12.01. 10:35:13.814 ERROR: at com.sap.platin.base.protocol.GuiMultiplexer.processDataFromServer(GuiMultiplexer.java:208)

12.01. 10:35:13.814 ERROR: at com.sap.platin.base.protocol.GuiMultiplexer.run(GuiMultiplexer.java:58)

12.01. 10:35:13.814 ERROR: at java.lang.Thread.run(Unknown Source)

1. ERROR #############################

Rgds

Savy

[Former Member]

Hi ,

Looking at the trace, it seems there is a problem in your SAPGUI for JAVA. You have to raise an OSS for this .

Thanks & Regards

Shweta Soni

[Former Member]

Hi Sweta,

Thanks for u r help

Can u give the path where i can download working client for mobile ?

AM using Windows 7 OS wud it be a rpoblem for this.

Kindly suggest

Srini

[former_member53099]

Hi

you can pick the latest client from SAP's service market place.

For the current client installed on your machine, here are some trouble shooting tips

1. If some dump or unexpected behaviour occurs, one can go to the clients 'log' folder and check the latest trace file to see the

exact error or exceptions

2. To further increase the tracing level, one can go to 'logconfig.properties' inside the 'settings' folder and change the level to debug

3. To check if you have the correct SAP GUI, goto 'startup.bat' or 'startserver.bat' file of the client and see the path against

JAVA_GUI_HOME. The referred file at this path should be available.

4. Sometimes the JAVA_GUI_HOME is different from the one set in the 'Environment Variables' of one's machine. Make sure this also points to the right location of SAP GUI

Hope this helps

Regards

vaidehi

[Former Member]

Hello,

Now i have exactly the same problem.

Has anyone solved this problem or knows a workaround?

thank you in advance

Michael

Edited by: Michael Högner on Jul 6, 2011 5:08 PM

[Former Member]

Hi guys,

no one has solved this issue? I'm facing exactly the same problem and I don't know how to solve it

many thanks

BR

Roberto

[Former Member]

Hello,

I have experierenced a little with the Java-Versions and found out that I could only use the following versions:

JRE 1.6.0_14 till

JRE 1.6.0_21

The versions over Update 21 didn´t work for the SAP NW mobile client.

Bye

[Former Member]

Thanks vogtandr,

i confirm your experience, I installed JRE 1.6.0_19 and the issue is sovled.

Many thanks

Points for you

Cheers

Roberto

[Former Member]

thxs