GRMG Lite HTTPS ITS URL with login and character search

[Former Member]

In Solution Manager I have configured GRMG Lite to monitor an HTTPS ITS URL with a login and then seach for a character string. My Parameters look like the following:

P_XXX	1	AVAILABLE_RESPONSE_CODES		2+,3+
P_XXX	1	CCMSPING_AGENT		Optional
P_XXX	1	CHECK_STRING_1		Workflow
P_XXX	1	CHECK_STRING_2		Optional
P_XXX	1	CHECK_STRING_3		Optional
P_XXX	1	GET_OR_HEAD		GET
P_XXX	1	GET_RUN_TIME		Optional
P_XXX	1	LOGON_CLIENT		Optional
P_XXX	1	LOGON_PASSWORD	PW
P_XXX	1	LOGON_USER		<user_id>
P_XXX	1	PROXY_HOST		Optional
P_XXX	1	PROXY_LOGON_CLIENT		Optional
P_XXX	1	PROXY_LOGON_PASSWORD		Optional
P_XXX	1	PROXY_LOGON_USER		Optional
P_XXX	1	PROXY_SERVICE		Optional
P_XXX	1	RECURSION_LIMIT		10
P_XXX	1	SSL_CLIENT_ID		DFAULT
P_XXX	1	USE_BASIC_AUTHENTICATION		Optional
P_XXX	1	USE_EXTERNAL_BROWSER		Optional
P_XXX	1	USE_PROXY_AUTHENTICATION		Optional

I have also loaded the root certificate from the CA and the certificate from the HTTPS link into STRUST under the 'SSL client SSL Client (Standard)' entry.

The status in RZ20 is: GRMG check indicator chain - CHECK_STRING_1: Workflow was not found in HTTP response.

Anyone have any suggestions on what may be wrong or any log files I can check?

Thanks and regards!

[Former Member]

Hi Joe,

I have configured GRMG lite HTTP URL and its working fine for me.

I wanted to configure the same GRMG Lite for HTTPS URL monitoring. could you please provide the procedure to do the same.

It would be highly appreciated

Thanks,

Sathya

[Former Member]

Hi,

>

> The status in RZ20 is: GRMG check indicator chain - CHECK_STRING_1: Workflow was not found in HTTP response.
> 

This means word 'Workflow' is not found in your http page. Did you cross check that?

Seems like its working fine.

Feel free to revert back.

-=-Ragu

[Former Member]

Hi Ragu,

Yes, I verified that the search term 'Workflow' is correct. The search term is on the second html page after login. I can perform a character search on the inital login html page with no problems. So, this leads me to believe that the login is not successful and the check on the 2nd page is not occurring.

My thoughts on moving forward are this. Since this is older ITS 6.20 technology, GRMG may no be passing the login parameters correctly. I believe that I can encode the login / password / language parameters in the URL to test directly from a browser. How can I tell what URL GRMG is testing for comparison? Is it only the URL that I have specified, or does GRMG append the login credentials to the URL i have specified?

Your help is appreaciated.

Thanks,

Joe

[Former Member]

To Joe: If you haven't resolved this, you should try to see what the HTTP traffic looks like at the ITS side: if the web server logs do not provide sufficient information, try a Wireshark trace.

To Sathya: try setting SSL_CLIENT_ID to ANONYM (as described in [the help|https://cw.sdn.sap.com/cw/docs/DOC-16469]). You may also need to import the Certificate Authority's cert into anonymous SSL client of SolMan's STRUST. If that doesn't work, you would be better served by creating your own question rather than tacking on a request on another question -- see the rules of engagement.

Regards,

Sean