Warranty as Service Contract Item.

[Former Member]

Hi,

in help.sap.com I've read the following sentence related to "Service Contract Items":

"element of the service contract in which you define the services or products you are providing the customer with under the terms of the service contract. A service contract item can be any of the following:

* Service (for example, a particular task)

* Material (for example, a spare part)

* Time (for example, an hourly rate for a technicianu2019s time on the job)

* Response time (how soon you are obligated to respond to a problem call)

* Warranty (the agreed duration and coverage)

"

So I would be interested in using Warranty as a service contract item, but i don't know how to proceed.

Thanks in advance,

Luis.

[Former Member]

Does anybody know the answer or should I close this message?

[Former Member]

.