Workflow Deadline Monitoring for SC in SRM 7.0

[Former Member]

Hi,

I have activated the deadline monitoring for WF_APPR_LATEST_START event for 1 hour. But didnt see any notification to the requestor and the approver. So need help here.

Below is the setting that i have done to activate deadline.

1. In Define event > BUS2121 > WF_APPR_LATEST_START:SC

2. Define Event Schema > BUS2121 > Event scema : SC > WF_APPR_LATEST_START:Message (low priority):APPROVAL_DEADL_NOTIFIC_NEW:1.

Thanks In Advance.

[masa_139 · Accepted solution]

Hi,

Please check the Tramsaction Type definition for SHC.

The event schema should be assigned to transaction type.

Regards,

Masa

[Former Member · Accepted solution]

Masa thanks for replying..

They are in place.

I checked the Workitems Log for administrator ... and could see the workitem 'Trigger Event: 'WF_LATEST_START'' fired exactly after one hour the SC was created as set in the config... but no notification is sent to Outlook.

Background Job RSWWDHEX is also running every 5min ... But didnt see any notification.

[masa_139 · Accepted solution]

Hi,

Please check SCOT transaction. Maybe an email is generated but not transfered to your Outlook.

Regards,

Masa

[Former Member · Accepted solution]

Masa,

There are no mails generated related to deadline in SCOT and SOST...

[Former Member · Accepted solution]

Hi Sainath,

I'm also facing the same issue.please let me know the solution for this issue.

Regards,

Mahesh