on 01-06-2011 9:07 AM
Hi experts,
We're getting the following error during the installation of Solution Manager 7.0 EHP1. Error occurs in the phase of "Configure System Landscape Directory"
Do you have any idea about this issue ? Quick answers will be appreciated
Thanks in advance for your help.
ConfigMainExt state200
TYPE=A<BR>STATE=<BR>INFO_SHORT=java.lang.Exception: java.lang.Exception: Role 'Administrator' does not exist!
at com.sap.ctc.util.UserConfig.addActionToRole(UserConfig.java:238)
at com.sap.ctc.util.UserConfig.performFunction(UserConfig.java:65)
at com.sap.ctc.util.ConfigServlet.doGet(ConfigServlet.java:74)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
//<BR>CONFIGURATION=
Hi,
Could you check if the "administrators' role exists in the UME via the link http://<host>:<port>/useradmin?
If the role exists, then there might be a problem accessing the role.
Also please let us know if your server OS has any additional locales installed.
Regards,
Srikishan
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Hi Srikishan,
Actually "Administrator" role exists in the relevant system but I still don't know why system gave this error.
A few hours ago, we solved the problem by changing value as in keydb.xml file.
Thanks for your concern.
Have a nice day !
Kind regards,
Alper Ozdemir
SAP R/3 NetWeaver Consultant
Edited by: Alper Özdemir on Jan 7, 2011 9:15 AM
Hi Gokhan,
I assume that you're installing a JAVA system on Windows.
This error is related to language selection of OS. Kindly change the language as English from control panel -> region & language. ( all settings must be EN except keyboard ). Since system locale is not English, you get this error during the installation ( ABAP does not give an error like that )
You also need to restart the installation from scratch. ( before starting the new installation, re-login to the OS to activate new system locale settings )
I hope this helps.
Regards,
Alper Ozdemir
SAP R/3 NetWeaver Consultant
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