JDBC and FTP sender channels stop polling

[Former Member]

Hi,

We have a great volume of sender JDBC and FTP sender channels.

For this reason there is nothing unusual to have temporary error connections.

Several months ago, with an XI 3.0 system, sender channels recover its functionality automatically when temporary error connection is solved.

But now, he have migrate to a PI 7.1 sytem, and in the same scenario and configuration, sender channel stop polling after a temporary error . In cc monitor this channels remains in green status and there were no signs of stopped interfaces.

Timeouts are correctly defined and there is no difference between channel configuration in our Xi and PI system.

How to solve this problem?

Thanks, in advance.

Carme.

[stefan_grube · Accepted solution]

> But now, he have migrate to a PI 7.1 sytem, and in the same scenario and configuration, sender channel stop polling after a temporary error . In cc monitor this channels remains in green status and there were no signs of stopped interfaces.

This is a bug. There is a patch for it. Apply the latest SP, this will help.

[Former Member · Accepted solution]

Thanks for your fast response, Stefan.

After writing this post, i ask the same question to our basis team and we are in the latest sp.

¿do you know if there is any note or can you provide me some additional information?

I'm not able to find any note about this issue...

Regards,

Carme.

[stefan_grube · Accepted solution]

Note 1483974 - File and JDBC sender adapter's retry not working after error