on 07-26-2006 11:37 PM
Hello all
SRM Server 5.0 SP08 with CCM 2.0 SP03.
We have some difficulties to get SC printing (pdf) running. When clicking on the print icon / button a new window opens but instead of displaying the pdf document of the SC it shows the same screen again from where we clicked on the print icon.
We already verified global service, bbpstart, bbpsc03, bbpsc04. SSO2 is configured correctly (run with destination NONE).
Are there some other specific services to publish or to customize in SICF in order to get it running?
Any ideas what else we could verify, double-check?
Kind regards,
Renaud
Hi,
Pls refer OSS notes :764937 & 890408.
HTH.
BR,
Disha.
Pls reward points for helpful answers.
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Hi Disha
Didn't help unfortunately. We're on Adobe Reader 7 and had already implemented not 890408 some months ago.
The thing is that it is working properly in our development system but not in our quality system (we transported everything two weeks ago and are now preparing integration tests). I'm sure I've done something in development system that I most probably missed to document somewhere
Any other ideas?
BR,
Renaud
Hi Yann
Thanks for your help!
1 - Done, re-tested, no change
2 - Attribute PRI is empty (as is in development system as well... and there it works)
3 - Yes, no change
To clarify what happens:
When clicking the print icon/button (e.g. when your in the check status transaction) a new window is opened. It displays the check status transaction again instead of the generated PDF document of the SC.
Other ideas?
BR
Renaud
Got some news...
I retried to run with standard smartform BBP_SC. This time it worked. Don't know what I did wrong in my 1st attempt.
So my question now is: why doesn't it work with our own smartform ZPCG_M_BBP_SC. It's definitly here and active... and it's working with in in our development system!
Is it a transport problem with smartforms? The transport protocol contains no errors / warnings! So I'm stuck once again...
Any ideas?
Thanks a lot for your help and patience!
Kind regards,
Renaud
Hi Renaud,
That's funny as i do have the same issue for PO output in SRM50 ...
For preview output, system is opening a new windows with the same screen content ! I receive error message "global settings missing for PO"...
I do not have any issue with SC preview in this release.
Kind regards,
Yann
Hi Yann
Yes, tried it but our system always asks for a tranport and I don't want this of course. Went to SCC4 to allow changes without transports and also for repository and client independant cust. The system still asks for a transport order. Do I have to open something else elsewhere?!? Because this way I can not deactivate/reactivate the smartform.
Kind regards,
Renaud
Hi,
I saw your conversation regarding problem in printing the SC preview.
I am also facing the same problem. Now this is working in Development environment but its not working in Quality. Instead of opening PDF file its opening the same page again.
Can you please tell me how you solved this issue?
I appreciate your help.
Thanks and Regards,
Senthil
Hi Senthil
Unfortunately we could not solve it yet... maybe there are some special activations in SICF or around smartforms to perform?
We do not find differences in SICF when comparing each SICF service between dev and qual system.
Further ideas would be greatly appreciated!
Best regards,
Renaud
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