Condition record getting deleted

[Former Member]

Hello,

We have an issue with pricing condition ZPRO (basic price ).

Our users created a sales order, let's say on 16.12.10 and the basic price ZPRO is determined based on the conditon record. Now on 17.12.10 , users are doing a re-determination of pricing for whatever reasons and to their surpirse, the condition type ZPRO is not appearing again in sales order. On checking the condition record for ZPRO, the same does not exist. They are not aware on how the condition record for ZPRO is getting deleted.

They created again condition record for ZPRO and then re-determines pricing in sales order and then the ZPRO appears again in sales order.

Now the above scenario (condtion getting deleted ) is happening for some more sales order !!

We need to analyse why the condition record for ZPRO is getting deleted and how ?

Can someone suggest how to check the same and why the above is happening ?

regds

Pamela

[Former Member]

Hi,

You mean to say the condition type ZPRO it self dis-appearing or only record is missing?

Regards

Dev

[Former Member]

Hello Devender,

The condition record for ZPRO is deleted. And so when the user re-price sales order, condition type ZPRO is lost.

regards

Pamela

[Former Member]

Hello Pamela

I think, its high time you take the help of a BASIS Consultant & be strict & clear about the roles, respnsibilities & authorizations of the users.

Only, this can solve your case.

Rgds

Sumanth.Gururaj

Consultant/Systems Analyst- SAP SD/MM

[Former Member]

hi

i guess that means condition record is being deleted by some body.

because after deleting acondition record it will activate the deletion indicator checkbox & after a sales order is created the next movement it will say condition record does not exist.

because thie condition records are dependent on validity periods.

suppose the user is trying to create two condition records with in the same validity period one after the other.

it will create only one and it will throw an POP UP message for the second one in this combination condition record existslie that with pretty good explanation.

to find the user - goto VA02 - ENVIRONMENT - CHANGES if the relevant condition record is delted then it will show the name and date of record deletion

hope this clears your issue.

[Former Member]

Yes, as Balaji as said, the system triggers a Pop-up message, mentioning the 'Overlapping', if the validity of the C.Records overlaps.

Pls test it in sandbox & dont play in PRD.

Rgds

Sumanth.G

[Former Member]

Hi Pamela,

Relevant condition records determination takes place based on the validity period

I propose to check the below information to validate your problematic condtion records:

1.Check the validity period. Does this maintained for only one day. If it is Please change it as required.

2.Check the change report for the condition record. You can find out "How the deletion indicator has been set"

Environment ==>Changes==> Per Condition record/Change Report

Best Regards,

MKumar.

[Former Member]

Hi Kumar,

There is nothing in the change logs of condition records.

secondly as mentioned by you about the report. The report takes time to excute and it times out even if i give all the necessary selection criteria !

regds

Pamela

[Former Member]

hi Pam,

please follow the given instructions:

i guess that means condition record is being deleted by some body.

because after deleting acondition record it will activate the deletion indicator checkbox & after a sales order is created the next movement it will say condition record does not exist.

because thie condition records are dependent on validity periods.

suppose the user is trying to create two condition records with in the same validity period one after the other.

it will create only one and it will throw an POP UP message for the second one in this combination condition record existslie that with pretty good explanation.

to find the user - goto VA02 - ENVIRONMENT - CHANGES if the relevant condition record is delted then it will show the name and date of record deletion

hope this clears your issue.

[Former Member]

Hi,

Could you pls share with us as to what the problem is if you have detected? or the results of what our members have suggested?

Warm regards,

Sarat

[Former Member]

Hi Pamela

After creating the Condition record for ZPR0, pls check once again in VK12 whether the created record is available or not and its validity dates.

Regards,

Sasi

Edited by: S.Sasi on Dec 30, 2010 8:23 PM

[Former Member]

Dear Pamela,

So do they manually erase the condition and add a different one?

Regards,

Lionel.

[Former Member]

Hello Lione

No they are not manually deleting any condition record. In fact they do not know why condition is disappearing on doing re-pricing and on checking, they see that condition record does not exist.

regds

Pamela

Edited by: Pamela79 on Dec 30, 2010 3:39 PM

[Former Member]

Hi,

Did u check the validity dates for records?

Warm regards,

Sarat

Edited by: saratvamsi on Dec 30, 2010 2:47 PM