Offline approval query

[Former Member]

Hi Experts,

SRM 5

Classic scenario with offline approval

We have the offline approval process configured in the system for approval of Shopping Carts.

I have two queries -

1. Once the email is generated for offline approval and transmitted to the respective email address the status shows as "Sent". This is a standard behavior.

Is there any configuration or any report which can be scheduled to delete the entry automatically without manually having to delete it?

2. After the email response is received (approved/rejected) we are able to view the response in the "Inbox Overview" section of SOST transaction.

Is there any configuration or any report which can be scheduled to delete the entry automatically?

Regards,

Amish

[laurent_burtaire]

Hello Amish,

You could have a look at RSSOSOES standard report.

Depending on your needs, create your own specific report.

Regards.

Laurent.