SAP for Utilities Discussions
Connect with fellow SAP users to share best practices, troubleshoot challenges, and collaborate on building a sustainable energy future. Join the discussion.
cancel
Showing results for 
Search instead for 
Did you mean: 

Exchanges of Demand Meters and New Logical Registers

Astrid_Gambill
Contributor
0 Kudos

We've recently found that certain demand meters aren't billing correctly after an exchange (replacement).

Common theme is that the new meter has a different register group than the old meter, and the system is creating new logical registers, rather than timeslicing the original logical register , which is what happens when the register group stays the same.

Problem is then in billing, which treats the 2 logical registers separately and is combining the demand reads together, rather than selecting the highest value.

Is this a bug, or is there a configuration change that could be made to force billing to correctly select the highest value, rather than adding the reads together.

Thanks

Astrid

1 REPLY 1

Astrid_Gambill
Contributor
0 Kudos

We found a workaround, EG60 lets you map the new KW register to the same logical register as the old KW register. Billing then treats the account normally.