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Customer number not picked up

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Hi Friends,

i have created a 3rd party sales order, as you are all aware the purchase requisistion gets automatically created in the back ground, now if i go and the PR to my suprise there is no customer which should be present in delivery address tab, instead of that adress number of that customer has picked up.

please be aware sold to party and ship to party are different.

earlier the customer was reflecting in PR under delivery address tab and now suddenly this is not picked up.

kinldy let me know what needs to be checked for customer number vanishing.

regards

Prasadnaidu

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Answers (2)

Answers (2)

former_member217082
Active Contributor
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Hi PrasadNaidu

I agree with navneetha comments also. Please check the configuration ,and also Please check the other documents which has been created with the same data. If old documents data is coming correctly then kindly debug then only you know what is the issue also. so kindly take the Technical team help

Thanks and Regards

Srinath

former_member183879
Active Contributor
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Hi,

May be , this is due to some customisation done in your project, but normally this is not expected. or you may be lookign at a different field. So please check teh correct field and then you may have to debug