BOP issue

[Former Member]

Backorder processing Un-confirms sales order lines when there is enough allocation qty and sufficient stock. Manual ATP within sales order seems to be okay and this happening only when the item category is changed from 'ZXXX' to 'TAN'.

I am debugging the issue in APO with no success. Can someone provide any pointers to look into and check.

Thanks,

[Former Member]

One idea is to check the credit management? Whenever a document goes on credit hold, the confirmed quantites are reversed. It might happen that item cat ZXXX has not been marked as Not relevant for credit can TAN has been marked as relevant.

[Former Member]

How to check it; I am Technical consultant, not sure how to check this.

Thanks

[Former Member]

use TCode VOV7.

Select your Item categories 1 at a time and get into the details screen.

In the business section of the config screen, there is a Check box for 'Credit Active'. You have to look for this.

[Former Member]

Check box is active for both categories.

[Former Member]

Hi gvsastry,

what is the message are you getting.

balajia