cancel
Showing results for 
Search instead for 
Did you mean: 

sap gui fails to open

Former Member
0 Kudos

Hi All

We are facing problem with dispatcher ie we are able to start oracle listener properly and SAP service also is started successfully but GUI is not getting connected later we noticed that dispatcher is having problem and when we passed the command

dpmon=>sapparam(1c): No Profile used.

dpmon=>sapparam: SAPSYSTEMNAME neither in Profile nor in Commandline

DpMonInit failed - possibly no dispatcher running

DpMon: External/Internal dplib version: 110/244

dev_rfc

>TS> Wed Dec 22 10:41:41 2010

T:1115703616 Error in program 'igsmux_mt': ======> Connect to SAP gateway failed

Connect_PM TPNAME=IGS.PTS, GWHOST=pagets, GWSERV=3300

LOCATION CPIC (TCP/IP) on local host

ERROR partner '132.147.160.226:3300' not reached

TIME Wed Dec 22 10:41:41 2010

RELEASE 700

COMPONENT NI (network interface)

VERSION 38

RC -10

MODULE nixxi.cpp

LINE 2770

DETAIL NiPConnect2

SYSTEM CALL connect

ERRNO 111

ERRNO TEXT Connection refused

COUNTER 1655

dev_ms

Thr 47885723122400 MsHttpOwnDomain: own domain[1] = pageind

Thr 47885723122400 ms/icf_info_server : deleted

Thr 47885723122400 *** I listen to port sapmsPTS (3600) ***

Thr 47885723122400 *** I listen to internal port 3900 (3900) ***

Thr 47885723122400 *** HTTP port 8100 state LISTEN ***

Thr 47885723122400 CUSTOMER KEY: >Q1862210704<

Thr 47885723122400 Tue Dec 21 20:55:52 2010

Thr 47885723122400 *** ERROR => MsSClientHandle: no server provides service ENQ (4), requested from pagets_PTS_00 http://msxxserv_mt. 4701

Thr 47885723122400 Tue Dec 21 21:05:53 2010

Thr 47885723122400 *** ERROR => MsSCheckConnections: no response from client C1 (127.0.0.1) after 300 secs received http://msxxserv_mt. 3187

Thr 47885723122400 *** ERROR => MsSCheckConnections: disconnect now http://127.0.0.1 http://msxxserv_mt. 3191

Thr 47885723122400 Wed Dec 22 10:42:38 2010

Thr 47885723122400 MsSExit: received SIGINT (2)

Thr 47885723122400 ***LOG Q02=> MsSHalt, MSStop (Msg Server 4920) http://msxxserv_mt. 6012

Please help me solve this issue.

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

>>ERROR => MsSClientHandle: no server provides service ENQ

Is you enqueue service on same server or separate on other host? Make sure you have started your enqueue service.

Former Member
0 Kudos

ALL workprocess in DPmon shows ended.not able to kill and restarted also.

SAP gui fails to open

Thanks,

Harish

JPReyes
Active Contributor
0 Kudos

Whats the result of an R3trans -d?

Regards

Juan

Former Member
0 Kudos

pagets:ptsadm 53> R3trans -d

This is R3trans version 6.14 (release 700 - 09.04.10 - 11:26:00).

unicode enabled version

R3trans finished (0000).

JPReyes
Active Contributor
0 Kudos

Show us the error in dev_disp

Regards

Juan

Former Member
0 Kudos

DpCommInitTable: init table for 500 entries

DpRqQInit: Parameter rdisp/queue_lock_level = 2

rdisp/queue_size_check_value : -> on,50,30,40,500,50,500,80

ThTaskStatus: rdisp/reset_online_during_debug 0

EmInit: MmSetImplementation( 2 ).

MM global diagnostic options set: 0

<ES> client 0 initializing ....

<ES> InitFreeList

<ES> block size is 4096 kByte.

Using implementation map

      • WARNING => <EsMap> em/initial_size_MB (15360) is bigger than em/max_size_MB (235) [esxxmap.c 417]

<EsMap> EsMapUnamFileMapInit: Initialize the memory 15360 MB

Linux: Kernel supports shared memory disclaiming

Linux: using madvise(<pointer>, <size>, 9).

Linux: disclaiming for shared memory enabled

<ES> 3833 blocks reserved for free list.

ES initialized.

mm.dump: set maximum dump mem to 96 MB

Wed Dec 22 16:26:39 2010

rdisp/http_min_wait_dia_wp : 1 -> 1

***LOG CPS=> DpLoopInit, ICU ( 3.0 3.0 4.0.1) [dpxxdisp.c 1699]

***LOG Q0K=> DpMsAttach, mscon ( pagets) [dpxxdisp.c 12740]

DpStartStopMsg: send start message (myname is >pagets_PTS_00 <)

DpStartStopMsg: start msg sent

Warning: tmpfs at /dev/shm is configured quite small with 3932 MB!

Minimum value is 8192 MB.

Recommended size is 75 % of RAM + swap.

CCMS: AlInitGlobals : alert/use_sema_lock = TRUE.

CCMS: start to initalize 3.X shared alert area (first segment).

      • ERROR => DpWPCheck: W2 (pid 6295) died (severity=0, status=65280) [dpxxdisp.c 15869]

child (pid=6295) exited with exit code 255

      • ERROR => DpWPCheck: W3 (pid 6296) died (severity=0, status=65280) [dpxxdisp.c 15869]

child (pid=6296) exited with exit code 255

      • ERROR => DpWPCheck: W4 (pid 6297) died (severity=0, status=65280) [dpxxdisp.c 15869]

child (pid=6297) exited with exit code 255

      • ERROR => DpWPCheck: W6 (pid 6299) died (severity=0, status=65280) [dpxxdisp.c 15869]

child (pid=6299) exited with exit code 255

      • ERROR => DpWPCheck: W7 (pid 6304) died (severity=0, status=65280) [dpxxdisp.c 15869]

child (pid=6304) exited with exit code 255

my types changed after wp death/restart 0xbd --> 0xbc

      • ERROR => DpWPCheck: W10 (pid 6317) died (severity=0, status=65280) [dpxxdisp.c 15869]

child (pid=6317) exited with exit code 255

DpMsgAdmin: Set release to 7000, patchlevel 0

MBUF state PREPARED

MBUF component UP

DpMBufHwIdSet: set Hardware-ID

***LOG Q1C=> DpMBufHwIdSet [dpxxmbuf.c 1050]

DpMsgAdmin: Set patchno for this platform to 283

Release check o.K.

Wed Dec 22 16:26:59 2010

      • ERROR => DpWPCheck: W0 (pid 6291) died (severity=0, status=0) [dpxxdisp.c 15869]

my types changed after wp death/restart 0xbc --> 0x88

      • ERROR => DpWPCheck: W1 (pid 6294) died (severity=0, status=0) [dpxxdisp.c 15869]

      • ERROR => DpWPCheck: W2 (pid 6295) died (severity=0, status=0) [dpxxdisp.c 15869]

      • ERROR => DpWPCheck: W3 (pid 6296) died (severity=0, status=0) [dpxxdisp.c 15869]

      • ERROR => DpWPCheck: W4 (pid 6297) died (severity=0, status=0) [dpxxdisp.c 15869]

      • ERROR => DpWPCheck: W5 (pid 6298) died (severity=0, status=0) [dpxxdisp.c 15869]

      • ERROR => DpWPCheck: W6 (pid 6299) died (severity=0, status=0) [dpxxdisp.c 15869]

      • ERROR => DpWPCheck: W7 (pid 6304) died (severity=0, status=0) [dpxxdisp.c 15869]

      • ERROR => DpWPCheck: W8 (pid 6305) died (severity=0, status=0) [dpxxdisp.c 15869]

      • ERROR => DpWPCheck: W9 (pid 6306) died (severity=0, status=0) [dpxxdisp.c 15869]

      • ERROR => DpWPCheck: W10 (pid 6317) died (severity=0, status=0) [dpxxdisp.c 15869]

      • ERROR => DpWPCheck: W11 (pid 6339) died (severity=0, status=65280) [dpxxdisp.c 15869]

child (pid=6339) exited with exit code 255

my types changed after wp death/restart 0x88 --> 0x80

      • ERROR => DpWPCheck: W14 (pid 6357) died (severity=0, status=65280) [dpxxdisp.c 15869]

child (pid=6357) exited with exit code 255

      • ERROR => DpWPCheck: W15 (pid 6358) died (severity=0, status=65280) [dpxxdisp.c 15869]

child (pid=6358) exited with exit code 255

      • ERROR => DpWPCheck: W16 (pid 6365) died (severity=0, status=65280) [dpxxdisp.c 15869]

child (pid=6365) exited with exit code 255

      • DP_FATAL_ERROR => DpWPCheck: no more work processes

      • DISPATCHER EMERGENCY SHUTDOWN ***

increase tracelevel of WPs

NiWait: sleep (10000ms) ...

NiISelect: timeout 10000ms

NiISelect: maximum fd=21

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Wed Dec 22 16:27:09 2010

NiISelect: TIMEOUT occured (10000ms)

dump system status

Workprocess Table (long) Wed Dec 22 10:57:09 2010

========================

No Ty. Pid Status Cause Start Err Sem CPU Time Program Cl User Action Table

-


0 DIA 6291 Ended no 2 0 0

1 DIA 6294 Ended no 2 0 0

2 DIA 6295 Ended no 2 0 0

3 DIA 6296 Ended no 2 0 0

last few lines

SemKeyPermission( 67 ) = 0740 (octal)

SemKeyPermission( 69 ) = 0740 (octal)

SemKeyPermission( 69 ) = 0740 (octal)

SemKeyPermission( 70 ) = 0740 (octal)

SemKeyPermission( 72 ) = 0740 (octal)

removing Semaphore-Management

closing connect handles (dgm + tcp)

DpDelSocketInfo: del info for socket 0 (type=2)

NiICloseHandle: shutdown and close hdl 0 / sock 15

DpDelSocketInfo: del info for socket 1 (type=1)

NiICloseHandle: shutdown and close hdl 1 / sock 16 - sock 17

***LOG Q05=> DpHalt, DPStop ( 6280) [dpxxdisp.c 11557]

      • shutdown completed - server stopped ***

Former Member
0 Kudos

Hi Dude,

You had problem in assigning shared memory values.

Please set correct values.

Eg:

em/initial_size_MB (15360) is bigger than em/max_size_MB (235)

em/max_size_MB should have higher value.

and also

Warning: tmpfs at /dev/shm is configured quite small with 3932 MB!

Minimum value is 8192 MB.

Recommended size is 75 % of RAM + swap.

Please set your sharememory values correct and this will resolve your problem.

Regards.

Former Member
0 Kudos

Hi Sita,

thanks.

I have 8 gb Ram and my OS is suse - linux 10.

can help me in this to set this parameters.

Thanks,

Harish

JPReyes
Active Contributor
0 Kudos

I have 8 gb Ram and my OS is suse - linux 10.

can help me in this to set this parameters.

This is very basic stuff. You should do your own research and don't expect to be spoon fed as thats not what the forums are for.

Read the documentation available, understand it and apply it.

Regards

Juan

Former Member
0 Kudos

Hi,

Check below s-notes

Note 153641 - Swap space requirement for R/3 64-bit kernel

Note 941735 - SAP memory management for 64-bit Linux systems

and also go thru the thread

!NTAxODk3MTc5OmNvcnByYWRpdXNzc2869Bp3Lor219h5oazFu0QjeQ==

to set the memory of /dev/shm at OS level of 75% of RAM+swap contac t your Linux admin team.

Go through the notes and decide.

Hope this inputs helps.

Regards.

Former Member
0 Kudos

Hi Sita,

Issue solved.

Thanks to everyone.

Harish

Answers (3)

Answers (3)

Former Member
0 Kudos

Hi,

Did you notice ora/listener was still up after starting it.. before starting SAP try to shutdown and start your db and check all ora service is up and running and then try to start SAP again also let us know if any changes to password happened recently.

Thanks,

Salim

Former Member
0 Kudos

Hi,

Check whether host file is maintain.

Also,check if you are able to ping the server.

Check the return code of R3trans -d.

Reagrds,

Dipita.

JPReyes
Active Contributor
0 Kudos
  • Do NOT open a new thread for the same issue.

Now, please post errors on dev_w0

Regards

Juan

Former Member
0 Kudos

ok sir. Thanks.

dev_w0

M PfStatDisconnect: disconnect statistics

M Entering TH_CALLHOOKS

M ThCallHooks: call hook >SAP-Trace buffer write< for event BEFORE_DUMP

M TrThHookFunc: called for WP dump

M ThCallHooks: call hook >ThrSaveSPAFields< for event BEFORE_DUMP

M *** ERROR => ThrSaveSPAFields: no valid thr_wpadm [thxxrun1.c 730]

M *** ERROR => ThCallHooks: event handler ThrSaveSPAFields for event BEFORE_DUMP failed [thxxtool3.c 261]

M ThCallHooks: call hook >BtcCallLgCl< for event BEFORE_DUMP

M Entering ThSetStatError

M ThIErrHandle: do not call ThrCoreInfo (no_core_info=0, in_dynp_env=0)

M Entering ThReadDetachMode

M call ThrShutDown (1)...

M ***LOG Q02=> wp_halt, WPStop (Workproc 0 6026) [dpuxtool.c 269]

Thanks,

Harish

Former Member
0 Kudos

Hi,

Did you check if the system avilable in network.

Former Member
0 Kudos

ya its pinging...Its in network only.

Former Member
0 Kudos

Hi,

Try to ping the server from other system, if it was not responding then this was problem with Network connectivity.

If there is no network connection onto the sap server then the message server will go down and which result in getting all other services coming down.

Check the network connectivity.

Also check the state of your license, is it valid or an expired temporary license.

Reagrds,

Sitarama.

Edited by: Sita Rr Uppalapati on Dec 22, 2010 3:34 PM