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how to create system template on the service desk?

Former Member
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On the SAP online help, it said we can edit the system text template for a message:

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http://help.sap.com/saphelp_sm70ehp1_sp23/helpdata/en/7c/ef19ae7e024085a1d507bc9db9b309/frameset.htm

You can save repeated information as personal text templates, and put it into your messages by mouse click. Such reusable information could, for example, be a signature for your messages, forms of greeting, or telephone numbers.

The system administrator can also create system templates with standard texts, which are available to all staff (for example, standard prompts to the problem reporter to specify further information about, for example, the system, user names, etc.)

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My question is how to create system template ?

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Answers (2)

Answers (2)

Former Member
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thx, i got the file.

Former Member
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Hi

please look at the documnet attached by Fernando here

[|]

hope this clears you

Jansi