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sap GUI is not getting up

Former Member
0 Kudos

Hi Experts,

When is start the sap the SAP and database is up and no error logs occurs.

But fails to open GUI.

dev_rfc

>TS> Wed Dec 22 10:41:41 2010

T:1115703616 Error in program 'igsmux_mt': ======> Connect to SAP gateway failed

Connect_PM TPNAME=IGS.PTS, GWHOST=pagets, GWSERV=3300

LOCATION CPIC (TCP/IP) on local host

ERROR partner '132.147.160.226:3300' not reached

TIME Wed Dec 22 10:41:41 2010

RELEASE 700

COMPONENT NI (network interface)

VERSION 38

RC -10

MODULE nixxi.cpp

LINE 2770

DETAIL NiPConnect2

SYSTEM CALL connect

ERRNO 111

ERRNO TEXT Connection refused

COUNTER 1655

dev_ms

[Thr 47885723122400] MsHttpOwnDomain: own domain[1] = pageind

[Thr 47885723122400] ms/icf_info_server : deleted

[Thr 47885723122400] *** I listen to port sapmsPTS (3600) ***

[Thr 47885723122400] *** I listen to internal port 3900 (3900) ***

[Thr 47885723122400] *** HTTP port 8100 state LISTEN ***

[Thr 47885723122400] CUSTOMER KEY: >Q1862210704<

[Thr 47885723122400] Tue Dec 21 20:55:52 2010

[Thr 47885723122400] *** ERROR => MsSClientHandle: no server provides service ENQ (4), requested from pagets_PTS_00 [msxxserv_mt. 4701]

[Thr 47885723122400] Tue Dec 21 21:05:53 2010

[Thr 47885723122400] *** ERROR => MsSCheckConnections: no response from client C1 (127.0.0.1) after 300 secs received [msxxserv_mt. 3187]

[Thr 47885723122400] *** ERROR => MsSCheckConnections: disconnect now [127.0.0.1] [msxxserv_mt. 3191]

[Thr 47885723122400] Wed Dec 22 10:42:38 2010

[Thr 47885723122400] MsSExit: received SIGINT (2)

[Thr 47885723122400] ***LOG Q02=> MsSHalt, MSStop (Msg Server 4920) [msxxserv_mt. 6012]

Please help me solve this issue.

Thanks,

Harish

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

Hi harish

Check firewall, disable if it is enable by executing given command.

login with root and execute command

root@hostname#lokkit

now try to login with SAP GUI

Regards

Khan

Former Member
0 Kudos

hi imran,

firewall is disabled already

thanks

Former Member
0 Kudos

Hi,

check the enqueue work process trace. The dev_ms trace shows that the message server doesn't see an enqueue service.

Are you sure that the enq work process is correctly started?

Kind regards,

Former Member
0 Kudos

hi seven,

i am not able to open DPMON

Dispatcher not running.

process are running

pagets:~ # ps -eaf | grep -i sap

ptsadm 3967 1 0 12:49 ? 00:00:00 /usr/sap/PTS/DVEBMGS00/exe/sapstartsrv pf=/usr/sap/PTS/SYS/profile/START_DVEBMGS00_pagets -D -u ptsadm

ptsadm 4642 4423 0 12:49 pts/0 00:00:00 /bin/sh /usr/sap/PTS/SYS/exe/run/startsap all

root 4851 1 0 12:50 ? 00:00:00 /usr/sap/PTS/SYS/exe/run/saposcol

ptsadm 4969 4642 0 12:50 pts/0 00:00:00 /usr/sap/PTS/DVEBMGS00/exe/sapstart pf=/usr/sap/PTS/SYS/profile/START_DVEBMGS00_pagets

ptsadm 4970 4969 0 12:50 ? 00:00:00 /usr/sap/PTS/DVEBMGS00/exe/sapstart pf=/usr/sap/PTS/SYS/profile/START_DVEBMGS00_pagets

ptsadm 4995 4970 0 12:50 ? 00:00:00 ms.sapPTS_DVEBMGS00 pf=/usr/sap/PTS/SYS/profile/PTS_DVEBMGS00_pagets

ptsadm 4996 4970 3 12:50 ? 00:00:00 dw.sapPTS_DVEBMGS00 pf=/usr/sap/PTS/SYS/profile/PTS_DVEBMGS00_pagets

ptsadm 4997 4970 0 12:50 ? 00:00:00 co.sapPTS_DVEBMGS00 pf=/usr/sap/PTS/SYS/profile/PTS_DVEBMGS00_pagets -F

ptsadm 4998 4970 0 12:50 ? 00:00:00 se.sapPTS_DVEBMGS00 pf=/usr/sap/PTS/SYS/profile/PTS_DVEBMGS00_pagets -F

ptsadm 4999 4970 0 12:50 ? 00:00:00 ig.sapPTS_DVEBMGS00 -mode=profile pf=/usr/sap/PTS/SYS/profile/PTS_DVEBMGS00_pagets

ptsadm 5000 4999 0 12:50 ? 00:00:00 /usr/sap/PTS/DVEBMGS00/exe/igsmux_mt -mode=profile -restartcount=0 pf=/usr/sap/PTS/SYS/profile/PTS_DVEBMGS00_pagets

ptsadm 5001 4999 0 12:50 ? 00:00:00 /usr/sap/PTS/DVEBMGS00/exe/igspw_mt -mode=profile -no=0 -restartcount=0 pf=/usr/sap/PTS/SYS/profile/PTS_DVEBMGS00_pagets

ptsadm 5002 4999 0 12:50 ? 00:00:00 /usr/sap/PTS/DVEBMGS00/exe/igspw_mt -mode=profile -no=1 -restartcount=0 pf=/usr/sap/PTS/SYS/profile/PTS_DVEBMGS00_pagets

ptsadm 5018 4996 3 12:50 ? 00:00:00 gwrd -dp pf=/usr/sap/PTS/SYS/profile/PTS_DVEBMGS00_pagets

ptsadm 5019 4996 3 12:50 ? 00:00:00 icman -attach pf=/usr/sap/PTS/SYS/profile/PTS_DVEBMGS00_pagets

root 5119 5075 0 12:51 pts/1 00:00:00 grep -i sap

pagets:~ #

thanks

Former Member
0 Kudos

Check the trace files located under /usr/sap/SID/<Instance>/work. They should contain information pointing the source of the error.

Kind regards,

Former Member
0 Kudos

hi sven,

Is thr any problem with gateway

i have entry in my service file.

sapmsPTS 3600/tcp # SAP System Messaging Service Port

sapdp00 3200/tcp # SAP System Dispatcher Port

pagets:/usr/sap/PTS/DVEBMGS00/work # view CPICTRC5000

*

*****************************************************************************

Wed Dec 22 13:07:23 2010

***LOG Q0I=> NiPConnect2: connect (111: Connection refused) [nixxi.cpp 2770]

      • ERROR => NiPConnect2: SiPeekPendConn failed for hdl 2 / sock 13

(SI_ECONN_REFUSE/111; I4; ST; 132.147.160.226:3300) [nixxi.cpp 2770]

      • ERROR => GwIConnect: GwConnect to pagets / 3300 failed (rc=NIECONN_REFUSED) [gwxx_mt.c 296]

***LOG S0T=> GwIConnect, GwConnect (-0010) [gwxx_mt.c 297]

***LOG S0R=> GwIConnect, GwConnect () [gwxx_mt.c 299]

***LOG S0S=> GwIConnect, GwConnect (3300) [gwxx_mt.c 301]

***LOG S90=> SAP_CMREGTP2, GwIConnect ( 236) [r3cpic_mt.c 9624]

*****************************************************************************

*

  • LOCATION CPIC (TCP/IP) on local host

  • ERROR partner '132.147.160.226:3300' not reached

*

  • TIME Wed Dec 22 13:07:23 2010

  • RELEASE 700

  • COMPONENT NI (network interface)

  • VERSION 38

  • RC -10

  • MODULE nixxi.cpp

  • LINE 2770

  • DETAIL NiPConnect2

  • SYSTEM CALL connect

  • ERRNO 111

  • ERRNO TEXT Connection refused

  • COUNTER 35

*

Former Member
0 Kudos

Is there an entry for the gateway in your service file?

It should look like this for your system with instance number 00::

sapgw03         3300/tcp

Also check whether there is already any service working on the IP address mentioned on port 3300.

Kind regards,

Former Member
0 Kudos

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