invoices creating addition balance due

[Former Member]

Hi All,

We have a strange problem during invoice posting into accounting. These invoices are paid through credit card. ( Std. SAP credit card configuration is done. Authorization takes place in the sales order by interaction with an external system.). In the invoice sometime billing value ( this filed exists in Header->Payment Card screen) is getting populated less than the net value of the invoice. Authorized amount is coming sufficient to satisfy the net value. This is causing the balance due in accounting document.

Any help is much appreciated

Regards,

Subhankar

[Former Member]

Have you set any limits in the sales orderfor the amount that should go on card and the amount that should hit A/r of the customer. If you have put that, then the billing value that would go on the card would be less than the Net value.

[Former Member]

Nothing as such according to my knowledge....is there any specific place where I can see if there is a limit set up?