Insufficient Data for an Image error with Adobe CONVERT_OTFSPOOLJOB_2_PDF

[Former Member]

We are using the standard function module CONVERT_OTFSPOOLJOB_2_PDF to

print a standard invoice to the spool and convert it to a PDF. This

PDF is displayed on the web by directing the output of this function module to Adobe Reader.

We are having a production problem where suddenly these PDFs will not

print, and are displaying the error message "Insufficent data for an

image" with Adobe Reader. While a partial PDF is displayed, some of

the data is missing. It appears that the image that is being complained about is a company logo, and the pdf also does not display some additional characters.

We saw this data 2 years ago in production, but it suddenly went away

after a few days. Suddenly it is back.

The issue can be easily replicated in our Dev system and Prd system,

but Tst is acting fine.

Has anyone ever seen this error? Any advice on what may be occurring would be a huge help with this production problem.

Todd Murphy

The Hershey Company

[mahaboob_pathan]

Hi,

i am also facing the same issue,could you please let us know how you have resolved your "insufficient data for an image" issue.

Thanks.

[brad_bohn]

Haven't seen that error before. How are you converting the data after the function call if at all, i.e., are you moving to an XSTRING before handing it off to the web app?

The things I would suggest which may be stating the obvious are:

- Download the PDF locally after conversion with GUI_DOWNLOAD and check for the error

- Does the same issue occur with program RSTXPDFT4 or fm RSPO_RETURN_SPOOLJOB or a SAPOffice (direct) conversion?

- Remove the logo and try and/or take the original logo, reconvert it to BMP and upload it again in SE78

- What happens if you change the destination device in the call, if anything?

- Does OSS note 1320163 apply?