SMTP Issue

[Former Member]

hi

we configured our SMTP through SAPConnect for Internet Mail Service. but we unable to send the message gives the error as below...

"Message cannot be transferred to node SMTP due to connection error (final)"

and pls find the dev_icm logs...

[Thr 6732] Sun Dec 19 13:04:11 2010

[Thr 6732] *** ERROR => IcmPlAllocBuf: MpiGetOutbuf failed (rc = 7) [icxxplugin.c 1122]

[Thr 6732] *** ERROR => SMTP SmtpClientClose: alloc failed, rc = -3 [smtp_plg.c 2707]

[Thr 6732] *** ERROR => IcmConnClose: PlugInStopConn failed (rc=701) [icxxconn.c 3144]

[Thr 2576] Sun Dec 19 14:05:08 2010

[Thr 2576] *** ERROR => IcmPlAllocBuf: MpiGetOutbuf failed (rc = 7) [icxxplugin.c 1122]

[Thr 2576] *** ERROR => SMTP SmtpClientClose: alloc failed, rc = -3 [smtp_plg.c 2707]

[Thr 2576] *** ERROR => IcmConnClose: PlugInStopConn failed (rc=701) [icxxconn.c 3144]

[Thr 6732] Sun Dec 19 14:11:37 2010

[Thr 6732] *** ERROR => IcmPlAllocBuf: MpiGetOutbuf failed (rc = 7) [icxxplugin.c 1122]

[Thr 6732] *** ERROR => SMTP SmtpClientClose: alloc failed, rc = -3 [smtp_plg.c 2707]

[Thr 6732] *** ERROR => IcmConnClose: PlugInStopConn failed (rc=701) [icxxconn.c 3144]

[Thr 4432] Sun Dec 19 14:14:07 2010

[Thr 4432] *** ERROR => IcmPlAllocBuf: MpiGetOutbuf failed (rc = 7) [icxxplugin.c 1122]

[Thr 4432] *** ERROR => SMTP SmtpClientClose: alloc failed, rc = -3 [smtp_plg.c 2707]

[Thr 4432] *** ERROR => IcmConnClose: PlugInStopConn failed (rc=701) [icxxconn.c 3144]

[Thr 6840] Sun Dec 19 14:40:17 2010

[Thr 6840] *** ERROR => IcmPlAllocBuf: MpiGetOutbuf failed (rc = 7) [icxxplugin.c 1122]

[Thr 6840] *** ERROR => SMTP SmtpClientClose: alloc failed, rc = -3 [smtp_plg.c 2707]

[Thr 6840] *** ERROR => IcmConnClose: PlugInStopConn failed (rc=701) [icxxconn.c 3144]

in SMICM SMTP Services and SICF SAP Connect services are activated.

pls let me know do we need do any settings at Exchange Server.

Regards,

Peter

Edited by: peter son on Dec 19, 2010 10:18 AM

[dastefl_muc]

Hello everyone

Is there a solution ?

Regards

Stefan

[JPReyes]

Mos likely port 25 is blocked by firewall... also check that the IP of your SAP server is populated on the SMTP Server Relay agent.

Read,

http://wiki.sdn.sap.com/wiki/display/Basis/SAPtosendexternalmails

Regards

Juan

[Former Member]

We have added SAP Server in SMTP Server Relay but we are not able to send the messages...

pls find the trace logs:

20.12.2010 14:07:34 SX_OBJECTS_SEND_ARFC G OBJECT_ID: RAW35000000000008

20.12.2010 14:07:34 SX_OBJECTS_SEND_ARFC G RECIPIENTS: 1

20.12.2010 14:07:34 SX_OBJECTS_SEND_ARFC G DOCUMENT_LANGUAGE: E

20.12.2010 14:07:34 SX_CALL_GENERATE_NDR G Call of SX_PERFORM_SMTPSEND with SMTP M SAPADMIN

20.12.2010 14:07:34 SX_PERFORM_SMTPSEND G SAPconnect (E)SMTP Outbound Processing Started

20.12.2010 14:07:34 SX_PERFORM_SMTPSEND G (E)SMTP Plug-In Available on App. Server. Data Are Now Collected from BCS

20.12.2010 14:07:34 SO_OBJECT_MIME_GET G SO_OBJECT_MIME_GET Called

20.12.2010 14:07:34 SO_OBJECT_MIME_GET G SCOM Key Already Exists

20.12.2010 14:07:34 BCS->AS_MIME_MESSAGE G AS_MIME_MESSAGE Called

20.12.2010 14:07:34 BCS->AS_MIME_MESSAGE G No MIME Message Exists in Send Order

20.12.2010 14:07:34 BCS->AS_MIME_MESSAGE G No MIME Document Exists in Send Order

20.12.2010 14:07:34 BCS->MIME_DOCUMENT_GENERATE G Generate MIME Document

20.12.2010 14:07:34 CL_BCOM_MIME_SINGLEPART->AS_MIME G Start of MIME generation of a single body part

20.12.2010 14:07:34 CL_BCOM_MIME_SINGLEPART->ADD_HEA G Content-Type:text/plain

20.12.2010 14:07:34 CL_BCOM_MIME_SINGLEPART->ADD_HEA G charset:us-ascii

20.12.2010 14:07:34 CL_BCOM_MIME_SINGLEPART->ADD_HEA G Content-Transfer-Encoding:quoted-printable

20.12.2010 14:07:34 CL_BCOM_MIME_SINGLEPART->ADD_HEA G Content-Description:ICM Monitor

20.12.2010 14:07:34 CL_BCOM_MIME_SINGLEPART->ADD_HEA G Length of Body Part 000000000004

20.12.2010 14:07:34 CL_BCOM_MIME_SINGLEPART->AS_MIME G Start of MIME generation of a single body part

20.12.2010 14:07:34 CL_BCOM_MIME_SINGLEPART->ADD_HEA G Content-Type:text/html

20.12.2010 14:07:34 CL_BCOM_MIME_SINGLEPART->ADD_HEA G charset:us-ascii

20.12.2010 14:07:34 CL_BCOM_MIME_SINGLEPART->ADD_HEA G name:ICM Monitor.htm

20.12.2010 14:07:34 CL_BCOM_MIME_SINGLEPART->ADD_HEA G Content-Transfer-Encoding:base64

20.12.2010 14:07:34 CL_BCOM_MIME_SINGLEPART->ADD_HEA G Content-Description:ICM Monitor

20.12.2010 14:07:34 CL_BCOM_MIME_SINGLEPART->ADD_HEA G Length of Body Part 000000005362

20.12.2010 14:07:34 BCS->MIME_DOCUMENT_GENERATE G MIME of Document Received

20.12.2010 14:07:34 BCS->AS_MIME_MESSAGE G MIME of Document Received

20.12.2010 14:07:34 BCS->MIME_MESSAGE_GENERATE G MIME_MESSAGE_GENERATE Called

20.12.2010 14:07:34 BCS->MIME_MESSAGE_GENERATE G TO Name: xxxxxxxx

20.12.2010 14:07:34 BCS->MIME_MESSAGE_GENERATE G TO Address: peter.son

20.12.2010 14:07:34 BCS->MIME_MESSAGE_GENERATE G Sensitivity:

20.12.2010 14:07:34 BCS->MIME_MESSAGE_GENERATE G Importance:N

20.12.2010 14:07:34 BCS->MIME_MESSAGE_GENERATE G Encryption: Switched Off

20.12.2010 14:07:34 BCS->MIME_MESSAGE_GENERATE G Signature: Switched Off

20.12.2010 14:07:34 BCS->MIME_MESSAGE_GENERATE G Document Title: ICM Monitor

20.12.2010 14:07:34 BCS->MIME_MESSAGE_GENERATE G Trans.Time 20101219 104853

20.12.2010 14:07:34 BCS->MIME_MESSAGE_GENERATE G Sender: SAPADMIN

20.12.2010 14:07:34 BCS->MIME_MESSAGE_GENERATE G SenderAddress:

20.12.2010 14:07:34 BCS->MIME_MESSAGE_GENERATE G MESSAGE-ID: ADR35000000000004

20.12.2010 14:07:34 BCS->MIME_MESSAGE_GENERATE G Status Recip. Name: SAPADMIN

20.12.2010 14:07:34 BCS->MIME_MESSAGE_GENERATE G Status Recipient Addr.: s

20.12.2010 14:07:34 BCS->AS_MIME_MESSAGE G MIME Message Created

20.12.2010 14:07:34 BCS->AS_MIME_MESSAGE G Application suppressed storage of MIME message

20.12.2010 14:07:34 SO_OBJECT_MIME_GET G MIME Object Successfully Returned

20.12.2010 14:07:34 SX_PERFORM_SMTPSEND G BCS Data Received. Recipient List (First 70 Characters with Status Code+Notify):

20.12.2010 14:07:34 SX_PERFORM_SMTPSEND G S

20.12.2010 14:07:34 SX_PERFORM_SMTPSEND G Sender First 50 Characters: xxxxesspresogroupcom

20.12.2010 14:07:34 SX_PERFORM_SMTPSEND G Messages ID and Type: RAW35000000000008 M

20.12.2010 14:07:34 SX_PERFORM_SMTPSEND G Length of Received RFC822/Mime E-Mail Data Stream: 8358

20.12.2010 14:07:34 SX_PERFORM_SMTPSEND G Node Data: SMTP esspresoplccom X

20.12.2010 14:07:34 SX_PERFORM_SMTPSEND G Node Data: EXCH-N2.esspresoplc25

20.12.2010 14:07:34 SX_PERFORM_SMTPSEND G CL_SMTP_REQUEST Successfully Created and Filled with Data

20.12.2010 14:07:34 SX_PERFORM_SMTPSEND G Send Routine IF_SMTP_CLIENT->SEND Is Now Called.

20.12.2010 14:07:34 CL_SMTP_REQUEST->GENERATE_XSTRIN G SMTP-ENVELOPE: S T EX IADR35000000000004 Desspresoplc.com Osap.basis@esspresso

20.12.2010 14:07:34 CL_SMTP_REQUEST->GENERATE_XSTRIN G dgroup.com Rlution.com YS X

20.12.2010 14:07:34 SX_GENERATE_NDR G Message cannot be transferred to node SMTP due to connection error (final)

20.12.2010 14:07:34 SO_SYNCHRON_STATUS_UPDATE G Start of synchronous Status Update

20.12.2010 14:07:34 SO_SYNCHRON_STATUS_UPDATE G Deleted from Queue: RAW35000000000008 ADR35000000000004

20.12.2010 14:07:34 SO_SYNCHRON_STATUS_UPDATE G SOES updated: ADR35000000000004

20.12.2010 14:07:34 SO_SYNCHRON_STATUS_UPDATE G Structure: SOES

20.12.2010 14:07:34 SO_SYNCHRON_STATUS_UPDATE G SOST updated

20.12.2010 14:07:34 SO_SYNCHRON_STATUS_UPDATE G "Error" Status Set for Send Request

20.12.2010 14:07:34 SO_STATUS_DOC_CREATE G STATUSMAIL_CONTENT_LEVEL 0

20.12.2010 14:07:35 SO_STATUS_DOC_SEND G Statusmail will be sent to: SAPADMIN

20.12.2010 14:07:35 SO_STATUS_DOC_SEND G Start sending of Status Mail

20.12.2010 14:07:35 SO_STATUS_DOC_SEND G Status Mail has been sent

20.12.2010 14:07:35 SO_SYNCHRON_STATUS_UPDATE G End of synchronous Status Update

Regards,

Peter

[Former Member]

>>Message cannot be transferred to node SMTP due to connection error (final)

can you check whether the port 25 is opened from your SAP server to your email server? do test

telnet <email_server> 25

[JPReyes]

Is port 25 open?..

[Former Member]

Yes...

Telnet <IP Address> 25

220 GS-EXCHANGE.xxxxxplccom Microsoft ESMTP MAIL Service, Version: 6.0.379

0.4675 ready at Mon, 20 Dec 2010 20:23:14 +0530

Regards,

Peter

[Former Member]

Hi Guru's ..

Its working when i change mail host to IP Address..

Regards,

Peter

[Former Member]

Hello Gurus

Actually  I have the same problem  I had checked  this:

parameter SMTP rz10: OK

Scot configuration : OK

Test router mail :OK

Active virtual  sicf: ok

test telnet to server mail  port 25 : OK

SMTP agent  ok  IP server ERP have added on Exchange 2010 .

However  in the ICM log i have this message :

[Thr 5508] Wed Jun 13 15:15:01 2012

[Thr 5508] *** ERROR => SMTP PlugInHandleNetData: buffer status 6 not o.k. [smtp_plg.c   996]

[Thr 5508] *** ERROR => IcmPlAllocBuf: MpiGetOutbuf failed (rc = 7(MPI_EBROKEN: pipe broken/canceled)) [icxxplugin.c 1149]

[Thr 5508] *** ERROR => SMTP SmtpClientClose: alloc failed, rc = -3 [smtp_plg.c   2734]

[Thr 5508] *** ERROR => IcmConnClose: PlugInStopConn failed (rc=701) [icxxconn.c   3105]

I have checked the SAP note Note 1171502 - Error when sending e-mails using the ICM SMTP plug-in, but this note not applicate for sap version

Could you please provide any solution to resolve this issue.

Regards

Danny