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Delete old CCMS alerts

Former Member
0 Kudos

Hello SOLMAN-experts,

we are facing with the the following problem:

situation:

CCMS Monitoting via RZ20 from SAP Solution Manager (SPS 22) of a satellite system with SAPCCM4x agent.

problem:

old alerts (such of 14.06.2010) cannot be deleted from SAP Solution Manager.

The same alerts do not display on the satellite system itself, so the problem is definitely the display of alerts within SAP Solution Manager.

What we are already done to solve this problem

1) Reinstall SAPCCM4X agent on the sattelite system

2) Reset and delete the appropriate MTE class on SAP Solution Manager site.

Question:

1) What is the appropriate table/report/programm on SAP Solution Manager responsible for the old alerts?

2) What is the procedure to solve this problem?

Any helpful information will be very appreciated!

Thank you!

Accepted Solutions (0)

Answers (1)

Answers (1)

Paul_Babier
Product and Topic Expert
Product and Topic Expert
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Hello Tom,

ALALERTDB is the table where completed alerts of the CCMS monitor architecture are stored.

The ALALERTDB table is a table that contains temporary data.

In it, alerts from the CCMS monitoring are saved that were already confirmed and that are therefore no longer current.

These alerts are only kept for a certain period for history purposes. Typically 60 days.

Entries in this table are deleted by Auto-reaction method:CCMS_REORG_COMPLETED_ALERTS.

If the system does not execute the automatic reorganization of completed

alerts of the CCMS monitoring architecture (using the auto-reaction

method CCMS_REORG_COMPLETED_ALERTS). Then in this case you may want to check to see if Note 863834 is relevent.

Also have you seen this document?

http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/c8ecb690-0201-0010-4e88-f8f56d2b8...

I hope this helps.

Regards,

Paul

Former Member
0 Kudos

Hello!

Many thanks for your reply.

I checked the table ALALERTDB on SAP Solution Manager.

Unfortunately I could not find there the old entries (such of Juni 2010).

The Auto-reaction method "CCMS_REORG_COMPLETED_ALERTS" has the value 27 days.

Any ideas how to proceed?

As I mentioned when I try to complete the alerts or reset/delete of the appropriete MTE

then the old alerts still will be shown within RZ20...