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SAP EHP1 FOR SAP NW CE 7.1 - java doesn't start after updating jvm

Former Member
0 Kudos

Hi,

I am trying to update jvm from 5.1.045 to 5.1.055 for ntamd64 platform.

Windows x86 64-bit. This is due to prepare for print support with adobe document services.

But it is not possible to start java after this. jstart.exe has status

stopped.Starting instance with management console is not possible.

JSPM applied patch successfully. Also tried manually. No difference.

I am applying SAPJVM5_55-10004442.SAR for windows x86 64-bit

Accepted Solutions (1)

Accepted Solutions (1)

sunny_pahuja2
Active Contributor
0 Kudos

Hi,

Could you please paste some logs to analyze the error ?

Thanks

Sunny

Former Member
0 Kudos

Hi,

I solved the issue bye updating jvm manually. Both jspm and update manager didn't update successfully.

Thanl you for your support.

Resolution (to support adobe document services for my specific instalaltion)

Check JVM version in Netweaver u2013 open file

c:\usr\sap\<NWinstance>\<NWnumber>\exe\sapjvmmanifest.mf. See SAP JVM version

(e.g. sapjvm version: 5.1.055)

If SAP JVM version is earlier than 5.1.0.55 apply the patch from SAP Note 1469491:

1) Download patched JVM from the link provided in SAP Note 1469491 for

required platform

2) Unpack downloaded SAR archive using Netweaver SAPCAR tool

3) Check JVM version and platform in file sapjvmmanifest.mf. E.g.

sapjvm os: NTintel

sapjvm version: 5.1.055

u201Csapjvm osu201D should be the same as in the installed NW JVM u2013 see file

c:\usr\sap\<NWinstance>\<NWnumber>\exe\sapjvmmanifest.mf

4) Stop Netweaver services

5) Substitute Netweaver JVM folders

c:\usr\sap\<NWinstance>\<NWnumber>\exe\sapjvm_5 and

c:\usr\sap\<NWinstance>\SYS\exe\jvm\NTI386\sapjvm_5.1.0xx by SAP JVM

from the patch package

6) Start Netweaver services

Answers (0)