SAP_Z_COLLECTOR

[Former Member]

Hi,

I got an error in import phase of CRM system (JAVAABAP) [win2008SQL2008+701]

sapinist thrown error : sap_z_collector

Logs are :sapinist_dev

TRACE 2010-12-16 20:38:27.566 [iaxxejsbas.hpp:483]

EJS_Base::dispatchFunctionCall()

JS Callback has thrown unknown exception. Rethrowing.

ERROR 2010-12-16 20:38:27.568 [sixxcstepexecute.cpp:950]

FCO-00011 The step ExeProcs with step key |NW_Doublestack_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_Postload|ind|ind|ind|ind|10|0|NW_Postload_MSS|ind|ind|ind|ind|2|0|MssProcs|ind|ind|ind|ind|1|0|ExeProcs was executed with status ERROR .

thnx

jattxxx

[markus_doehr2 · Accepted solution]

> I got an error in import phase of CRM system (JAVAABAP) [win2008SQL2008+701]

Double stack instances are no more supported - which installation media do you use?

The reason for this error seems to be that the support package level of the installation software is not high enough to support SQL Server 2008.

Markus

[Former Member]

Hi,

For further analyzis please paste the last 50 lines of sapinst log file.

Regards,

SBK

[Former Member]

HI SBK,

Logs are

INFO 2010-12-16 15:42:08.342

Copied file 'C:/Program Files/sapinst_instdir/CRM70/LM/COPY/MSS/SYSTEM/CENTRAL/AS/statistic.xml' to 'C:/Program Files/sapinst_instdir/CRM70/LM/COPY/MSS/SYSTEM/CENTRAL/AS/statistic.17.xml'.

INFO 2010-12-16 15:42:08.750

Execute step ExeProcs of component |NW_Doublestack_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_Postload|ind|ind|ind|ind|10|0|NW_Postload_MSS|ind|ind|ind|ind|2|0|MssProcs|ind|ind|ind|ind|1|0

ERROR 2010-12-16 15:42:36.29

FCO-00011 The step ExeProcs with step key |NW_Doublestack_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_Postload|ind|ind|ind|ind|10|0|NW_Postload_MSS|ind|ind|ind|ind|2|0|MssProcs|ind|ind|ind|ind|1|0|ExeProcs was executed with status ERROR .

ERROR 2010-12-16 15:42:36.026

MDB-05053 Errors when executing sql command: [Microsoft][ODBC SQL Server Driver]Associated statement is not prepared

<p> SOLUTION: If this message is displayed as a warning, you can ignore it. If this is an error, contact SAP support.</p>

INFO 2010-12-16 15:45:55.105

An error occured and the user decided to retry the current step: "|NW_Doublestack_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_Postload|ind|ind|ind|ind|10|0|NW_Postload_MSS|ind|ind|ind|ind|2|0|MssProcs|ind|ind|ind|ind|1|0|ExeProcs".

ERROR 2010-12-16 15:46:05.950

FCO-00011 The step ExeProcs with step key |NW_Doublestack_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_Postload|ind|ind|ind|ind|10|0|NW_Postload_MSS|ind|ind|ind|ind|2|0|MssProcs|ind|ind|ind|ind|1|0|ExeProcs was executed with status ERROR .

ERROR 2010-12-16 15:46:05.948

MDB-05053 Errors when executing sql command: [Microsoft][ODBC SQL Server Driver]Associated statement is not prepared

<p> SOLUTION: If this message is displayed as a warning, you can ignore it. If this is an error, contact SAP support.</p>

Jattxxx

[Former Member]

Hi,

Check whether you have the correct collation set for SQL database.

Copied file 'C:/Program Files/sapinst_instdir/CRM70/LM/COPY/MSS/SYSTEM/CENTRAL/AS/statistic.xml' to 'C:/Program Files/sapinst_instdir/CRM70/LM/COPY/MSS/SYSTEM/CENTRAL/AS/statistic.17.xml'.

Are you performing a system copy??? if so please refer Note 1152240 - Setting Up Microsoft SQL Server 2008 (R2)

Apply at least basis support package level 14 on the source system, and then repeat the system copy procedure

Regards,

SBK

[Former Member]

Thnx Markus & SDK,

I applied patch level 14 & redone the system copy @ source system,

It Works

Jattxxx