on 12-16-2010 3:36 PM
Hello colleagues,
We have applied the new kernel 701 nivel patch 94.
After apply patch the console MMC not started, in the sdn show update the MMC. We have apply the last patch MMC but the console not started.
We have copy the directory sapmc in the directory kernel. We have update the version 7.01 and 7.20. In the task manager the windows the process sapmmc.exe is kill.
Can you help me?
Regards.
any messages in windows event viewer?
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reboot your machine.
This is a known issue of the 7.01 kernel - don't ask me up to which patch level...
The problem is that older 7.01 sapstartsrv.exe (the sap service executable) did flag a tcp socket handle (used for the communication between sapmmc and service) to be inheritable by created processes.
When you are supplying a new, the old service executable will start the processes which will inherit the socket handle. During the startup all executables including sapstartsrv.exe will be updated. the service itself detects that it is updated and will restart itself. During the restart it is creating the socket a second time so that you have 2 times the socked listening to the same port.
sapmmc the reconnects to the socket - if it is hiting the wrong one it will hang.
Rebooting the box (you can alternatively kill all SAP processes using taskmanager and starting the system will fix the problem.
regards
Peter
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Hello,
Check note
926732 - SnapIn on 64-bit Windows operating systems
best to do the MMC install again following note
1014480 SAP Management Console (SAP MC)
regards,
John Feely
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