Cache Refresh Problem in SXI_CACHE Transaction in new client 700

[Former Member]

Hi Experts,

We have installed and configured the new PI7.1 server and were checking its readiness by going through the Readiness Check Document. At one stage while we run the transaction SXI_CACHE in client 700 we are not getting the option of " Start Complete Cache Refresh" in highlighted mode. Thus we are not able to refresh the cache in client 700. But if I login in Client 001 and login using SAP* and run the SXI_CACHE I am able to see all the pipeline steps as well the option for complete Cache refresh and Adapter cache referesh is in Highlighted mode. The status is also green. Can somebody us in knowing where should we look into to solve this problem so that these option are available in the new client for refershing the CACHE.

Thanks

Regards

suk4023

[Former Member]

Hi

First thing first, when you install PI, the Java engine is connected to client 001. when you run the intial setup wizard for PI, the PI is configured for client 001. So, is you are talking about client 700, did you run the PI configuration wizard for 700 or not? If 700 client is not configured for PI, you cannot perform PI activity in that client.

Thanks

Javed

[Former Member]

Hi,

Sorry forgot to add.. When you perform a cache refresh, the only user that works is the PIDIRUSER.

Aslo,in the Integration Repository go to Environment u2192 Clear SLD Data Cache. Also go to Integration Directoy and clear the cache using menu Environment u2192 Clear SLD Data Cache.

You could also check if the SLDCHECK Tcode is working fine with everything showing green.

Lastly, try a system restart if none of the above work.

Rgds,

Soujanya

[Former Member]

Hi,

Did you try doing a complete Cache refresh. The link to be used is http://<hostname>:<port>/CPACache/refresh?mode=full

Sometimes a system restart helps too.

Rgds,

soujanya

[Former Member]

Hi Soujanya,

Yes we tried with the link given by you . we got the folowing error

403 Forbidden

SAP NetWeaver Application Server 7.11 / AS Java 7.11

Error: You are not authorized to view the requested resource.

Troubleshooting Guide https://sdn.sap.com/irj/sdn/wiki?path=/display/jsts/home

Details: No details available

Yes we tried by restaring the system too, but the status is same.

Any more inputs will be appreciated............

Thanks

Regards

Suk4023

[Former Member]

Could be access issue. Have you tried with the same user SAP* in client 700 or giving yourself all access ? Worth trying to rule out access issue.

Thanks,

Naveed

[Former Member]

Hi Naveed,

We have tried with SAP* login in 700 client and we are able to login but the core problem remains the same as it is....

Thanks

Regards

Suk4023