Sales Return Cycle

[former_member730346]

Hi Experts,

I am facing problem in Sales Return Process, the scenario is as below mentioned:

My client has sent the goods on 100% free, now due to some reason he is returning the full qty of the goods. When I tried with my order reason 100% return. It is showing Order reason does not exist and so the corresponding scheme price ( with 100% sponsoring rebate, cannot be applied.

Can anybody help me..

[Former Member]

Hi,

Select the allowed reason and make sure that R100 is present in your pricing.

Thank You,

RB.