Street and house number not showing for few customers in search xd03

[Former Member]

Hi All,

While trying to search for a customer number in XD03 using "Address Attributes", i get the list of customers which is fine. However for few of those customers, system does not show the street name or the house number in the initial search result screen. When i go to check those customers, i see that those are maintained.

Can you tell me why is it not showing in search screen although they are maintained properly.

Regards,

Indraveer

[Shiva_Ram · Accepted solution]

Normally it show the street and house number if it is maintained in the customer master.

Are the street name exceeds 35 characters long?

You may need to check OSS note.

Regards

[Former Member · Accepted solution]

Hi SHiva,

The characters does not exceed 35 characters. I have checked it. I was lookning for OSS as well, but didn't find any

[Shiva_Ram · Accepted solution]

You may need to check how those customer masters are created.

Also check whether those master records are set with deletion indicator or blocked.

Before posting my first response, I too searched OSS notes, but in vain.

The below OSS notes is not exactly providing solution for your issue, but you can have a look at those.

Note 1040733 - Search Help DEBIX: no result found as it should be

Note 408456 - F4 help selections not transferred for customer/vendor

Note 713677 - CUSTOMER_SEARCH/VENDOR_SEARCH fails if the address is shared

Regards