Preparation Config Service Desk on Solman 4.0

[echo_haryono]

dear all,

i'm try to config service desk on solman 4.0,

Case. : Implement BC - SET

when i try to implement BC-SET ih ave some problem ,

but the problem will be solve with SAP Note 914345

BC Set Activation: Short dump activation links

in this note i must implement SAPKB7000-SAP Basis

Component, when i try to implement this support

package i have some message problem <b>" conflicts

between the Add-On ST release 400 and the Support

Package SAPKB70007 "</b>

current support package on our system is :

SAP_BASIS 700 0006 SAPKB70006

SAP_ABA 700 0006 SAPKA70006

PI_BASIS 2005_1_700 0006 SAPKIPYJ76

ST-PI 2005_1_700 0001 SAPKITLQI1

SAP_BW 700 0006 SAPKW70006

SAP_AP 700 0002 SAPKNA7002

BBPCRM 500 0002 SAPKU50002

CPRXRPM 400 0002 SAPK-40002INCPRXRPM

ST 400 0002 SAPKITL412

ST-A/PI 01G_BCO700 0000 -

ST-ICO 150_700 0002 SAPK-15072INSTPL

ST-SER 700_2005_2 0002 SAPKITLOC2

can you help me to solve this problem ?

thanks for your help

rgds

echo

Message was edited by: echo haryono

[Former Member · Accepted solution]

Hi echo,

You also have to implement the corresponding CRTs of ST-400 for the packages you want to import. You could find them in sap marketplace ("My Company's Application Components" -> SAP SOLUTION MANAGER" -> SAP SOLUTION MANAGER 4.0" -> Entry by Component" -> SAP Solution Manager -> "ST 400")

Regards,

Daniel

[echo_haryono · Accepted solution]

dear daniel,

thanks for your Help,

the solution Solve after we implement support package

ST level 4

SAP_BASIS level 7

and then i can continue with BC- SET Service DESK

i have some question before or after we implement BC Sets for Service Desk, there any setting or customizing ??

thanks for your help

rgds

echo

[Former Member]

hi

i neede to archives SAPKITL412.CAR i dont find in sap marketplace, any else help my.

Tnx.

RGS.

[Former Member]

I have SAPKITL412.car; it have 11.4 MB; how can I send this to you?

[Former Member]

Install latest SPs.

Try again with 'expert mode' and ' overwrite'.

(try only,if it is no problem for you in your system to do it again).

Check still error or only warning messages occur.

But pay attention that once if you activate the BC sets the settings may be written in all the clients for client dep. tables.(when all clients being on the same box)any no. of times whenever you activate again.

if you do not want to to write in all the clients you may take care appropriately with settings of client control/box.

[Former Member]

I meant the above for activating BC stes with already error messages log --issue,not for pronblem in importing support pack issue

[Former Member]

Hi echo,

I am trying to install Support Package “SAPKB70007”, but have the same problem as you at begining.

I put in the queue: SAPKNA7003, SAPKU50003, SAPKITL413, SAPKITL414 and SAPKB70007 and started with the import. The process don’t show errors but it keeps many time in MAIN IMPORT Phase.

How did you install all the support packages pre-requisites?

PD: I have the same component levels.

[echo_haryono]

hi ticiano,

first you must install support package :

Step 1 Support package SAP_AP Level 3

Step 2 Support package BBPCRM Level 3

Step 3 Support Package ST Level 3

dont forget install the previous SP ABAP and BASIS please install one by one

after all step finish

Step upload SP ST Level 4 & SAPKB70007 and import this support package in same time.

SAP Note 914345 BC Set Activation: Short dump activation links.

rgds

echo,

[Former Member]

Dear all:

I encount the same questions, i put the SAPKU5003 and SAPKITL413 into queue, but the processing always hold in IMPORT_PROPER, so i cancel the import.

My questions is : how to reset the queue while in step "IMPORT_PROPER "?

Thanks

[Former Member]

Echo, did all of your BC Sets run completely? I had many errors, even with the latest service packs.

-Marcel

[echo_haryono]

ya, me to i have many error when implement the bc - set

rgds

echo