HRASR_FORM_WINDOW causes dropdowns to show key or blank

[Former Member]

Hello,

ECC 6.0, EHP 4, Adobe Livecycle Designer 8.1

I am utilizing the HRASR_FORM_WINDOW to call a custom WDA component in my form. The problem is that when my popup opens, the values for dropdown fields are doing one of 2 things:-

ISR Native Controls -> ISR DDL 1st Element Preselect -> shows key

ISR Native Controls -> ISR DDL No Element Preselect -> goes blank

When I close the popup, the dropdowns return to their text values. However, when I check and send the same thing occurs as when popup is open and if I return to form with previous step, dropdowns are now inactive and showing either key or blank. This does not happen if I check and send without calling the popup. So in some way, the popup is corrupting those fields?

Thanks in advance for your help.

Regards, Piers

[Former Member · Accepted solution]

Hi,

There is a SAP note on this. Please search in market place, search by HRASR_FORM_WINDOW.

Regards,

Raghavendra

[Former Member]

Thanks very much! To record it also here, the related notes are 1375010 and 1403266.