Debit memo request's status remains as In processing not completed

[Former Member]

Hi ;

I create a debit memo request (sales order DR), after that I create an invoice (debit memo L2) referenced to this sales order..

I see from the document flow that Invoice is completed but , sales order remains as In processing.

What should i do?How can it be changed to "completed" like in the invoces automatically after the invoice is created?

Thanks

[Former Member]

Hi Tuncer,

Please check the copy control settings for Sales Document to Billing Document (DR - L2), for the concerned item category please check the "Pos./neg. quantity" indicator. This should be set to "+", if you are creating an invoice for the complete order qty, the order will be set to completed status as there areno further items to be invoiced.

Regards

Raj