Procedure to create return order in SAP for a invoice created in Legacy

[Former Member]

Dear All,

We implemented SAP in a company recently.

Our customer wants to create return order, Credit Memo and Debit Memo for the invoices which was created in their Legacy Systems.

Is there any standard procedure to create Return orders, Credit Memo and Debit Memo for the Legacy Invoices.

Do we need to upload old invoices in SAP system like uploading Customer and Material Master data.

We have uploaded Customer and Material Open item payments.

I am not sure whether old invoices uploaded in SAP.

suggest me on this.

Regards,

Mullairaja

[Lakshmipathi · Accepted solution]

I am not sure whether old invoices uploaded in SAP.

Yes it is a general practice that we need to upload all open invoices (payment not received) in SAP. In your case, if payment has not been received for the said invoice, then you can create a return order referencing this billing document. On the other hand, if payment is received but after that customer has rejected, then you can create a afresh without referencing.

Its all operational decisions.

thanks

G. Lakshmipathi