Alert Configuration can not log on!!

[Former Member]

hi gurus:

I click Alert Configuration or Alert Inbox in RWB, a window popup ask for user id and password, user id and password of SAP NetWeaver Application Server [XID/000]u201D

i input user name with SAP_ALL authotization, but can not logon, if i cancel this logon, erro display like this:

URL http://sapittest:50000/sap/bc/bsp/sap/sxms_alertrules/main.do error due to log on data

i check SICF,alertinbox and sxms_alertrules is active, use program RSXMB_ACTIVATE_ICF_SERVICES to check web service and all are active.

i have checked Note 750287 - Runtime Workbench: Alert configuration does not start, the configuration in exchange profile is correct.

what should i do, does anyone have good idea for this ?

thank you very much

Edited by: cheng1974 on Dec 3, 2010 4:04 AM

[former_member200962]

URL http://sapittest:50000/sap/bc/bsp/sap/sxms_alertrules/main.do error due to log on data

Maintain FQDN (fully qualified domain name) in exchange profile for your PI server.....it may look something like sapittest.abcompany.com ....take help from the basis/ admin team and then again try to login.

Regards,

Abhishek.