Connection between Universe Designer and BO Server can't be established
I have installed the following components:
- Business Objects XI 3.1 Enterprise
- Explorer 3.2
- BO Client Tools
Everything is working fine if I have installed all components on one server
But if I install the Client componenents like the Universe Designer on one Client, I can't connect to the BO Server.
We got the following error:
[repo_proxy 13] Session Facade::openSessionLogon with user info has failed(Transport error: Communication failure. (FWM 00001) (hr=#0x80042a01)
I am sure that I use the right credentials. I have already checked our firewalls and the administration guide. Our firewall is open for the ports 6400 and 8080 (as default). The whireshark-log shows that the network packages are sent between the client and server.
Could you please help me?
In your case the request is reaching the CMS as 6400 (Nameserver port) is enable but the Clients are not getting the response back as the Request port is not enabled on the Firewall
For CMS there are two prots one is Name Server port and the other is the Request Port, by default the Name Server port is assigned the port 6400 and the request will reach the CMS when the Name Server is enabled on the firewall but the Web/client application cannot communicate as the Request port is unaware and the firewall port is not open for communication.
for this you can assign a static port for the CMS Request port in CMS properties via CMC and enable the firewall for this port also.
Also, enable the IFRS port on the firewall.