on 12-01-2010 4:31 PM
Hi,
We are using a tasklist which contains a single operation. We are
attaching this task list into a single cycle maintenance plan created
through IP41. When we schedule the plan using IP10,the call object is
getting generated with the plan date.The call object configured for the
maintenance plan category is order. When we access the order, we could
find two operations one from the task list and the other one which is
populating additionally. The additional operation whose text is getting
copied from the order description with duration as null value.
We couldnt able to find out the wherabouts of additional operation
which is getting added.
This problem is identified with specific order type. Also, when we
create order with the same order type directly using IW31 and attach
tasklist, we dont find any issues.
Any clue as why this is behaving like this ?
Regards,
Suresh
Hi,
The issue can occur if you have the following configuration - Notification is automatically created with the order AND the notification/order integration is configured with 'Assignment of Operations to All Notification Active'.
When the order is generated from the plan, the system transfers the task list operations into the operation list. The notification is also added to the object list and a operation is made for this entry. This is possibly how the extra operation is generated.
Customizing can be checked at the following IMG path:
-> Plant Maintenance and Customer Service
-> Maintenance and Service Processing
-> Function and Settings for Order Types
-> Define Notification - Order Integration
Review the setting of 'Assignment of Operations to All Notification Active'.
-Paul
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