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Revise Shopping cart Work -item TS40007936

Former Member
0 Kudos

Hello All

We are using Standard one step Approval using BRF in SRM 7.0.

When a requester tries to Edit a Shopping cart which is awaiting approval , SRM sends a revise shopping cart work item.

This work item is unnecessary and needs to be stopped.

Any pointers as to why it is being sent and how to stop??

Thanks

Kedar

Accepted Solutions (0)

Answers (1)

Answers (1)

masa_139
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi,

It is correct behavior. When requestor recalls the SC for edit, the approval workitem is removed from approver's inbox and revise workitem is created in requestor's inbox. Requestor does not need to go to inbox, because when requestor recalls SC, Edit SC window is coming up automatically.

Regards,

Masa

Former Member
0 Kudos

Masa,

Thanks for confirming.

What is the need for this workitem though?

The user can edit the shopping cart and re-submit for Approval even without checking this work item

Thanks

Kedar

0 Kudos

Every time the SC is edited the WF item is removed and a new WF item is created. The reason is that the old WF item is no more valid after the SC is edited and the newly created one takes the precedence for approval.