CCMS/SAPControl Question

[Former Member]

Howdy !

This will most likely be a question, that will be answered with RTFM, but ... I cannot find the manual pointing me the right way!

So here my question :

I am issuing the command : sapcontrol -host hostabc -nr XY -function GetAlertTree | grep -i "Average Response"

Our prd systems gives me :

"Average response time, 2731, GREEN, 1803 , 2010 11 29 14:00:23, , OPERATOR, GREEN, , , MTSYSID=ABC;MTMCNAME=ABC XY Serv ######### hostabc;MTNUMRANGE=005;MTUID=0000000308;MTCLASS=100;MTINDEX=0000000312;EXTINDEX=0000000179;"

While the dev and qas systems return nothing. This is for sure a configuration problem. But I cannot find the place to fix it and have tried too many things ...

All binaries/patchlevels are the same. As far as I can tell RZ20 and RZ21 look alike. There's got to be a difference, I just can't find ...

So could somebody please, please enlighten me ... ?

YOS, Markus

[Former Member]

You sure that the MTE Average response time is exists in your system?

Try to execute the for different MTE ie for ResponseTime

[Former Member]

Hi Sunil !

Of course I am NOT sure.But how do I check or get it there ?

Markus