How to change the content in request at approval stage

[Former Member]

Dear experts,

We have a requirement like following:

Frist, User submits a new account request, the field "Position" is set to cerntain value, eg. sales support

Then, Manager should have the capbility to change the content in field "Position", such as changeing sales support to sales manager, when he approves the request.

However, it seems that only very few fields can be changed after request submition.

How could we configure AC to let the managers can change the content in request at approval stage?

Thanks a lot!

[Former Member · Accepted solution]

Unfortunately content can not be changed (except for roles). Maybe in next version 10.0.

[Former Member]

Tang,

In the stage for the Manager set the "Change Request" to 'Yes'. This will open up a few fields for you, including user group, role validity dates, etc. I do not believe this will open up position though.