HTTP Provider Alerts in PI CCMS

[Former Member]

Hi,

I am not too sure if I am posting this in the right forum... just tell me if I am wrong. It's more of a monitoring question than a PI question.

In our PI system, I'm looking into using the CCMS HTTP Returned Responses Codes Monitor (you can find it in RZ20 --> SAP J2EE Monitor Templates --> Engine Services --> HTTP Provider --> Returned Responses Codes).

What we want to achieve is this. We want to receive an email each time a specific HTTP error code is received by the HTTP Provider (for example, if a end-user gets a HTTP 500 error, our BASIS team wants to get an email about it).

The problem is I don't understand how to configure the monitor to achieve this and the default threshold values associated with it.

First question: the returned response of each monitor seems to be the total number of times I have receive a HTTP error response count since the instance was started. For example, in our instance for the HTTP 500 error, the number shown in CCMS is 11. How can I configure the properties of the monitor to get an email each time the value is increased (from 11 to 12, from 12 to 13, etc.) ?

Second question: the default yellow to red threshold value is " 1- " . I looked in the documentation and did not find anything about it. What does it means? Is this the value to disable the monitor by default?

Thank you,

Jonathan

[RKothari]

Hi,

Please check sap Note 824039 - XI30 Runtime Workbench: Displaying XI alerts in CCMS.

-Rahul

[Former Member]

I'm not sure I understand your answer. I have to set up HTTP Provider alerts in Runtime Workbench instead of using the ones that comes in RZ20? How come?

[Former Member]

I'll try to simplify my question. What is the best way to trap HTTP 400 or 500 errors from the HTTP Provider? What are the steps to achieve this?

[RKothari]

Hi,

Please check the below link:

http://help.sap.com/saphelp_nw04/helpdata/en/f9/df1241c738f423e10000000a155106/content.htm

It provide details about configuring CCMS agents for Java, ABAP instance, but not sure about HTTP provider.

I will keep looking if I can get anything on it.

-Rahul

[Former Member]

Hi,

Just to let everyone know I opened an OSS message and SAP answered that my request could not be done in RZ20 at all.

Instead, I will script something to read the errors from the icmhttp.log .

Thanks,

Jonathan