on 11-24-2010 11:07 AM
Hi
Could anybody suggest us the proper Device type for the Printer model: HP LaserJet Professional P1609
For your information, We have installed a New printer model : HP LaserJet Professional P1609.
For this model we are using the Device type: "ZHPLJCM1 : HP LaserJet series R4.5+"
We are using the Local printing method, L (Both OS spool server and SAP spool server are on same host).
Our SAP release: SAP 4.6C with AIX 5.3.
Now the problem is when we give print using the above printer model with the given device type above, we are getting such status message.
Status: Waiting in host spooler
Message: Processing completed by spool work process
Time: 23.11.2010 22:37:55
Error class: Information
Area: R/3 spool
Printout: Not printed
And Spool work process remains in running status for infinite time till
we cancel it
(The physical printer is working fine)
Your immediate suggestion would be more helpful and appreciated as we are unable to fix the bottleneck.
Thanks a lot
Regards
Priyabrata Mishra
Hi,
For HP printers SAP drivers check here :
[Drivers for SAP Printing|http://h71028.www7.hp.com/enterprise/cache/37011-0-0-0-121.html]
Regards,
Olivier
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Hi Priyabrata,
If HPLJ4 doesnt work you could try POST2 as all HP printers support Postscript.
Michael
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Hi Michael,
As per your recomenndation i tried with both device types, but still I have the same status. please see the below staus message
Status: Waiting in host spooler
Last event:
Message: Processing completed by spool work proces
Time: 24.11.2010 22:53:12
Error class: Information
Area: R/3 spool
Printout: Not printed
Hi Juan,
Thanks a lot for your reply.. but
As per your recomenndation i tried with the device type you have suggested, but still I have the same status. please see the below staus message. Please suggest us if there is any other area we need to check for fixing this issue.
Status: Waiting in host spooler
Last event:
Message: Processing completed by spool work proces
Time: 24.11.2010 22:53:12
Error class: Information
Area: R/3 spool
Printout: Not printed
Thanks a lot
Priyabrata Mishra
Usually Device Type HPLJ4 does the business when working with HP Laserjet printers that doesn't have a proper device type in SPAD.
Give it a shot
Juan
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