cancel
Showing results for 
Search instead for 
Did you mean: 

Need proper device type for : Printer Model: HP LaserJet Professional P1609

Former Member
0 Kudos

Hi

Could anybody suggest us the proper Device type for the Printer model: HP LaserJet Professional P1609

For your information, We have installed a New printer model : HP LaserJet Professional P1609.

For this model we are using the Device type: "ZHPLJCM1 : HP LaserJet series R4.5+"

We are using the Local printing method, L (Both OS spool server and SAP spool server are on same host).

Our SAP release: SAP 4.6C with AIX 5.3.

Now the problem is when we give print using the above printer model with the given device type above, we are getting such status message.

Status: Waiting in host spooler

Message: Processing completed by spool work process

Time: 23.11.2010 22:37:55

Error class: Information

Area: R/3 spool

Printout: Not printed

And Spool work process remains in running status for infinite time till

we cancel it

(The physical printer is working fine)

Your immediate suggestion would be more helpful and appreciated as we are unable to fix the bottleneck.

Thanks a lot

Regards

Priyabrata Mishra

Accepted Solutions (0)

Answers (3)

Answers (3)

Former Member
0 Kudos

Hi,

For HP printers SAP drivers check here :

[Drivers for SAP Printing|http://h71028.www7.hp.com/enterprise/cache/37011-0-0-0-121.html]

Regards,

Olivier

0 Kudos

Hi Priyabrata,

If HPLJ4 doesnt work you could try POST2 as all HP printers support Postscript.

Michael

Former Member
0 Kudos

Hi Michael,

As per your recomenndation i tried with both device types, but still I have the same status. please see the below staus message

Status: Waiting in host spooler

Last event:

Message: Processing completed by spool work proces

Time: 24.11.2010 22:53:12

Error class: Information

Area: R/3 spool

Printout: Not printed

Former Member
0 Kudos

Hi Michael,

Is there anything, that colud be the bottleneck for this issuse. Please suggest us.

Your help is appreciated.

Thanks

Priyabrata

Former Member
0 Kudos

Hi Juan,

Thanks a lot for your reply.. but

As per your recomenndation i tried with the device type you have suggested, but still I have the same status. please see the below staus message. Please suggest us if there is any other area we need to check for fixing this issue.

Status: Waiting in host spooler

Last event:

Message: Processing completed by spool work proces

Time: 24.11.2010 22:53:12

Error class: Information

Area: R/3 spool

Printout: Not printed

Thanks a lot

Priyabrata Mishra

JPReyes
Active Contributor
0 Kudos

You said you are using method L, is the printer configured properly at OS level?...

Regards

Juan

JPReyes
Active Contributor
0 Kudos

Usually Device Type HPLJ4 does the business when working with HP Laserjet printers that doesn't have a proper device type in SPAD.

Give it a shot

Juan