Locking userIDs when Portal session timesout out

[Former Member]

Experts,

We have users who are on the portal and leave sessions on for an extensive period of time. Portal systematically ends the session without clearing the R3 lock. These locks are causing issues while updating the users. Is there a way to restrict this from happening. Any help on this is greatly appreciated. This is a critical issue we are having right now

Thanks,

Raghav

[Former Member]

Hi Raghavendra,

The session timer can be set using the parameter "rdisp/plugin_auto_logout". Check in your system and minimize the time. I recommend you to refer the Session Management topic in the weblog [link|http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/166] [original link is broken] [original link is broken] [original link is broken];.

Hope this helps!!

Regards,

Raghu

[Former Member]

Hi,

We have the same issue which is not related to the portal.

It is the standard abap webdynpro application MBO (Management by Objective) running on ECC6 EHP4.

After an inactivity longer that the session time out (defined by rdisp/plugin_auto_logout) , the user gets the time out error message in his browser which is perfectly right.

The user session and context are successfully cleared (no more entry in SM04) but the lock entries from transaction SM12 are not deleted.

Of course it creates a lotf of problems with the application. This seems a SAP bug to me.

We have an OSS message open on the subject and have not yet got a real answer from SAP support.

Regards,

Olivier