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Printing Japanese Characters on Zebra ZM400 from Smartform

Hi Experts

I am trying to configure a Zebra ZM400 printer to print a Japanese label from a smartform but get no Japanese characters on the output.

The original language of the smartform is English, but I have maintained a translation in SE63 which uses the Andale_J font.

The printer ZM400 has the ANDMJ.TTF font installed and the printer has been set up in SPAD to use the LZEBU2 device type (which is the Zebra Printer Driver for 200dpi) and the Berkeley protocol (U).

When looking at the printer spool in graphical format I am getting the appropriate Japanese characters displayed, when looking in RAW format it appears to be using the correct font, FCANDALE_J, although the characters are represented as #'s. On the printer output, I get numbers or English where no translation has been maintained, but nothing where the Japanese characters should be.

Has anyone come across this problem before, or have any idea how to solve this issue?

Thanks very much

Andrew Beavan

Former Member

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