Internal catalog is not working in SRM MDM?

[Former Member]

Hi,

We are in migration of CCM 2.0 to SRM MDM.

We have uploaded the catalogs in MDM and configured in SPRO.

Now catalogs are available in Portal side. But when adding the items to shopping cart , we are getting error in portal side.

500   Internal Server Error
		SAP NetWeaver Application Server 7.00/Java AS 7.00 



Failed to process request. Please contact your system administrator. 


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Error Summary
While processing the current request, an exception occured which could not be handled by the application or the framework. 
If the information contained on this page doesn't help you to find and correct the cause of the problem, please contact your system administrator. To facilitate analysis of the problem, keep a copy of this error page. Hint: Most browsers allow to select all content, copy it and then paste it into an empty document (e.g. email or simple text file). 
Root Cause
The initial exception that caused the request to fail, was:
   java.lang.NullPointerException 

    at com.sap.srm.mdm.service.OCIManager.generateBasicFieldsForm(OCIManager.java:1472)
    at com.sap.srm.mdm.service.OCIManager.generateOCIFormVariables(OCIManager.java:1006)
    at com.sap.srm.mdm.service.OCIManager.generateOCIForm(OCIManager.java:283)
    at com.sap.srm.mdm.service.OCIManager.generateOCIForm(OCIManager.java:88)
    at com.sap.mdm.srmcat.uisearch.OCI.generateOCIForm(OCI.java:285)
    ... 38 more

Please let me know the root cause, if any has already faced the same issue.

Regards

Venkatesh P

[Former Member]

Hi Experts,

any advise.

Regards

Venkatesh P

[former_member206388]

Hi Venkatesh.

I would advise you to contact SAP since you are getting Null Pointer Exception.

BTW Which SP and Patch of catalog are you using? If you are not using the latest one upgrade to the latest one.

Regards

Bala

[Former Member]

Hi,

The versions are:

SRM-MDM ver 7.1.05.92

SRM-MDM Cat3.0 BusContent Repository SP05 (Build 7.1.03.64)

Regards

Venkatesh P

[former_member206388]

Hi Venkat.

Null Pointer Exception occurs if the expected value is missing in any of the tables. If you have less data in the repository try to check once if you have all the lookup tables(currency, supplier, prod groups etc), main table values are filled with in. If you could not find it then the best option would be to raise a OSS message with SAP.

Best Regards

Bala