on 11-22-2010 6:54 AM
Hi,
When the offline approval mails are sent, we have the buttons 'Approve' and 'Reject' in it.
Correct me if i am wrong - 'Approve' and 'Reject' buttons will be enabled in offline approval mails by the report RSWUWFMLEC.
But when the dead line emails are generated, we don't have the 'Approve' and 'Reject' buttons in it. I want to know how do we control this in the deal line mails. Is it the standard behavior or should we do any customization? If so could you please let me know where we need to the customization.
We are using Process controlled workflow.
Hi Sarvanan,
The requirement which i have is .. if a offline approval mail is sent it will have Approve and Reject buttons.
When the remainder mail(dead line mail) is sent we are not able to see Approve and Reject buttons.
I am trying to know why they are not there in the remainder mail (dead line mails). We are using the implementation for the standard badi /SAPSRM/BD_WF_DEADLINES to send the dead lines.
But i am not able to find out how the buttons are disabled in remainder mail (dead line mails).
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Hi Sarvanan,
Can you please let me know the if there is any standard SAP program for remainder mail.
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Hello Masa,
Thanks for the information. But the clarification i need is - when a offline approval mail is sent we have the Approve and Reject buttons.
But when the remainder mails are sent we are not able to see any Approve or Reject buttons in that mails.
I want to know whether this a standard behavior that disables the Approve and Reject buttons in the remainder mail or it is a customization that disables the Approve and reject buttons in Remainder mails.
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Hi,
The report is /SAPSRM/OFFLINEAPPROVALSEND in SRM 7.0.
The buttons are available in HTML email. If you use outlook, default viewer is not HTML viewer.
Please use the option "other actions" -> "view in browser".
https://service.sap.com/sap/support/notes/1477877
https://service.sap.com/sap/support/notes/1247911
Regards,
Masa
Edited by: Masa on Nov 22, 2010 5:01 PM
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