Few CRs are coimng under "Not Completed" status in CRM_DNO_MONITOR transact

[Former Member]

Hi All,

Few (only 3) change requests are coming in "Not Completed" status in CRM_DNO_MONITOR transaction. Ideally all closed change requests should not come under "Not Completed" staus when reporting is done.

Kindly help.

[Former Member]

Issue is solved by running program CRM_INDEX_REBUILD to correct CR's status.

[Former Member]

Hi,

Please try to implement this note

1459839 CRM_SOCM_SERVICE_REPORT: no update on CRMD_ORDER wo

if after this still issue persists, then please run

CRM_INDEX_REBUILD to correct the CR's status

Hope this helps.

Cheers

SH

[raguraman_c]

what is the current status of the affected change requests?

Feel free to revert back.

-=-ragu

[Former Member]

these are closed.