return of customer job work

[Former Member]

Hi gurus,

i have another scenario regarding return in customer job work,

if a customer is sending us a material for painting we are taking that material as customer job work where we follow the following steps

sales order--goods received of raw materialproduction planning- delivery---- invoice

now say if the customer finds that the outcome was not satisfactory then he is going to return the finished material back to us and again we will make it proper and send it back to the customer and we have to deliver it free of cost or may be we will take some charges.

so can any one tell me how can i map this job work return scenario.

looking forward for your reply.

Regards,

Subhrangshu

[Former Member]

hi,

there is an process called REWORK ORDER in SAP BB.

please check under the name of V45

there is a BLOG written by brahmakumar please check it

this might be help ful to you.

regards,

balajia

Edited by: balaji timmampalli achari on Nov 13, 2010 3:41 AM