cancel
Showing results for 
Search instead for 
Did you mean: 

Customer SD Invoice picking up the wrong bank information

Former Member
0 Kudos

Hello

Earlier this year we changed banks and so all new correspondance should be display new bank details. However there is one customer, where when we generate an invoice for them it picks up the old bank details for them. Can anybody please help with this and let us know why this is happening.

Thank you.

Regards

Bindi

Accepted Solutions (0)

Answers (1)

Answers (1)

Shiva_Ram
Active Contributor
0 Kudos

When you say "we changed banks", did you change in customer masters?

If so, then for the particular customer, check in t.code XD02 -> Company code data ->payment transactions tab.

There is felds house bank and lockbox. Compare with another customer master and maintain the same entry. Create a new billing document and check again.

Regards,

Former Member
0 Kudos

Hello

This was changed with SPRO - FI12. We do not maintain it for each idvidual customers. The invoice that is issued to the customer is USD so this should be showing the USD bank account on the invoice as it does for all invoices however this one is showing the our old ban account on the invoice and not sure where and why it is picking it up.

Thank you.

Regards

Bindi