Cancelling/rebilling installments

[Former Member]

Hi,

I have a case where I need to cancel and re-bill a customer that has his/her bills issued through installments. When the past installments are canceled and then re-billed the issue is that on re-bill the clearing restriction of 8 is removed from an unbilled installment plan item.

The way it should work:

Scenario 1 u2013 Cancel/Rebill through normal meter reading cycle:

We invoice June through August and installment plans are for June and July. So we have three invoices and two installment plan items.

We rebill June through August in September and post September charges (through the standard SAP process), now we have four invoices (three old and one new) and three installment plans (two old and one new). This will remove the clearing restriction of 8 from only 1 installment plan.

Scenario 2 u2013 Cancel/Rebill outside of normal meter reading cycle:

We invoice June through August and installment plans are for June and July. So we have three invoices and two installment plan items.

We rebill June through August 1st; on August 15th. Now we have three invoices and two installment plans. This will remove the clearing restriction of 8 from 0 installment plans.

The normal read/bill/invoice cycle will pick up the additional plan through the normal process.

Any ideas on how I can ensure that the system does not remove clearing restriction from an unbilled installment plan item when we re-bill installments?

Thank you,

Mike

[william_eastman · Accepted solution]

Mike:

Event R411 enables you to define how to process these scenarios - all restricted items are provided at time of invoicing. Structure T_FKKCL would include what SAP thinks you want to unrestrict and synchronize, while structure T_FKKCL_ALL contains all restricted items. You have the ability to determine which items should be processed.

There is also setting in table TE503 for invoicing - original invoice unit - which might be helpful.

regards,

bill.